Newsletter chaos!

Having been here for a long time, the logistics of sending out the bi-annual newsletter that is posted to all our reindeer adopters has, almost by default, become Andi and I’s domain. The two newsletters are sent out in June and October, so for the 6 weeks or so beforehand I spend my time in a bit of a flap, trying to coordinate everything at the same time as doing all the other, day-to-day work (I would say ‘we’ spend our time in a flap, but realistically, it’s probably just me. I’m not known for calmness under pressure. Andi is much more unflappable than I am).

Work on the June newsletter is very much intermittent in May, as May is the calving season for the reindeer and we are usually rushed off our feet, so by the first half of June I am tearing my hair out over it. It needs to be out in the post to all 1800(ish) adopters by around the 20th June, so I am liable to getting a little bit frantic at times! Once upon a time we used to handwrite some additional information about each person’s adopted reindeer that was sent out with the newsletter, but those days are long since passed as our number of adopters has grown significantly over the last 15 years or so. Nowadays, for the June edition, we type a section of bumff about each reindeer, count how many need printed for each individual, and print them on 1/3 A4 sized slips. Much easier. Except that actually it takes ages to write them in the first place as almost every single one of the ~150 reindeer in the herd have adopters – years ago I wrote the entire lot myself, ran a word count and the overall total was longer than my university thesis had been! (I’m confident I know more about reindeer than limpets these days though…) In recent years I’ve managed to palm this job off on Andi, who does the bulk, with myself, Lotti and Ruth taking occasional turns.

The October 2022 newsletter photo, of Morse and his girls earlier in the month (though I did miscalculate and we ran out of these photos towards the end so a few of you will have received a different picture…)

The October newsletter goes out with a photo of the herd instead of individual info about each reindeer, with some more general info about how the year is going printed on the reverse. September is a hugely busy month for us too, with the start of the rut, vaccinations and free-ranging reindeer all over the place generally getting in the way, along with calves to halter train and handle for the first time. We just don’t have time to write 150 blurbs anymore, so a photo of the herd is the next best thing. God knows how we ever hand-wrote anything for the newsletter in the past – madness!

Many, many adoption forms to work through… The 18th Year + folder now goes up to 32nd year!

One day I guess we may get to the point of sending out newsletters digitally, but I, for one, hope those days are far in the future. Everyone prefers getting actual physical post, don’t they? I certainly do. It also means we don’t discriminate between folks who do/don’t use the internet. Our rather idiosyncratic system of working our way through the folders of adoption forms one by one, and cross-referencing the details on the form with the address label that has been printed is time consuming, but does pick up any mistakes that we have made when entering details on to the database. Labels print alphabetically by surname, within each adoption year, and one person’s job is to find the relevant label whilst the other reads out the details on the form. No problem for the long-standing adopters, where there are only a few in each year, but by the time we get down to the folks in their 1st year of adoption that person is on their feet the whole time, dancing back and forth up and down around 900 names. It’s quite a tiring job, mentally in particular!

After actually packing up the newsletters comes the job of franking all the envelopes!

Nothing pleases me quite as much as carting all our boxes of completed newsletters off for the postie to collect – job done for another few months. It’s a good feeling! I can go back to my normal level of flustered confusion finally rather the super-charged fluster I exist in during May and September of each year.

Finally ready to post! And taller than me…

Hen

The Many Uses of Antlers at Reindeer House

With a herd of 150 reindeer, nearly all of whom are growing and casting a pair of antlers every year (exceptions include 2-year-old Juniper who doesn’t grow any, 16-year-old Dixie who only grows one, and 2-year-old Holy Moley who also only grows a single antler), it’s fair to say that we see our share of antlers. From that we’ve figured out some interesting uses for them as the following pictures show… although some photos may contain red deer antler as well as antler from reindeer…

The lovely Dixie, back in 2017, proudly showing off her single antler!
Skip next to a pile of collected antlers found on the free range April 2022 – she’s disappointed none are for her!
Firstly, they make great displays in the shop, we use them to hang all sorts of ornaments and pieces of shop stock – demonstrated here by our lovely headbands.
A slightly stinkier variation on the hanging technique, in the kitchen of Reindeer House this large set of antlers are used for drying shoes, gloves and all other sorts of equipment. Very effective!
Dog leads, ski goggles, head torches. This antler sees a lot of use here at Reindeer House, as the dogs are always looking to go for a walk.
They even work as door handles!
And make great wall hangers for cards and decorations.
Sometimes used for shelving support, as precarious as our mugs and plates look, I am yet to see the antlers let us down.
More shelves and shop stock supported by antler.
Our bird feeder is decorated with antlers which the red squirrels love chewing on.
We also make use of some antler nubbins (yes, that is the technical term) in the kitchen. Seen here keeping our cupboards shut,..
…..and our pepper grinding smoothly (or roughly?)
And finally, my favourite use of an antler, because sometimes s*** happens.

Harry

Filming and photography

We are always getting asked to take part in various filming and photography projects so nothing really surprises us anymore when someone sends an email or gives us a call with a slightly quirky request.

A more standard filming request with Euan McIlwraith.

A lot of you will have seen ‘A Baby Reindeer’s First Christmas’ starring Holy Moley. This is by far the longest stint of filming we have ever done in one go taking three months. Most of the time a crew will just come up for one day, or even half a day to get a quick piece to fit into their program. Sometimes we are asked to go on location somewhere else with the reindeer. Andi and I worked for a while down south at a private zoo which as well as caring for the animals it involved taking them onto film sets so we are quite used to it. There can be a lot of sitting around so now that I make the rules I am pretty ‘on it’ with our timings as the last thing I want is for the reindeer to have to sit around all day waiting for the actors to be ready so they get a set time frame now to work with us.

Holy Moley – the star of the channel 4 documentary!

Some of our sets have included an Ann Summers photoshoot with models in the Christmas wear. Luckily the reindeer just had to stand nearby and look pretty, which they did beautifully may I add! Last year we were asked to an American short film where the reindeer were portrayed as ‘wild’ so we were in some lovely woodland on the west of Scotland. We did mention to the producers that reindeer aren’t natural to this area but I think the film was just a Christmassy crowd pleaser so they weren’t picky when it came to native species. We’ve worked with fashion models both up on the mountain and also out on location. If I’m totally honest I can’t remember what they were advertising but I can tell you the clothes they were wearing weren’t exactly in keeping with reindeer and their natural habitat… in fact the models must have been freezing!

The Ann Summers photo shoot.
Another snap from the Ann Summers photo shoot.

For a kids TV drama I drew the short straw and had to dress up as a Viking, or at least I think it was a Viking. The show was about a Viking Princess and my colleagues took great delight in having a good laugh at me with some fairly random clothes on! Our reindeer have been part of photoshoots advertising cars. Audi, Landrover and Jaguar have had our reindeer pose next to their fancy pants vehicles.

A “fashion” shoot – nothing fazes Origami!
No midge net allowed for the model (unlike the photographer!)
Yet another photo shoot.

On the whole, however, we tend to do a one-on-one chat with a presenter who is visiting the area. In the past we’ve worked with Ben Fogle, Ray Mears, Bill Oddy, Susan Calman, Matt Baker, Katy Hill, Michaela Strachan, Gordon Buchanan, Elain Smith, James Martin, Bear Grylls and many more. We try to get Tilly to do these chats as she’s so great on TV but inevitably either myself or one of my colleagues will be roped in. We don’t tend to have to chat about anything out of the ordinary, just aren’t they lovely and tame, we mention some adaptations, their names and in general just enjoy spending time with the reindeer on the hill.

Fiona with Susan Calman and the lovely Baffin.
Tilly and Matt Baker.

So, there is a bit of insight to another part of our work with the reindeer. I love working closely with the reindeer like this as you get to know them really well individually and we already know what great characters they are so it’s easy to show them off and be proud of them!

Fiona

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