Hen – The Cairngorm Reindeer Herd

19th April 202410th April 2024

Reindeer herder pet peeves!

I thought I’d write a bit about some of our biggest reindeer pet peeves this week – and undeniably, there are quite a few… Pet peeves 1-4 are tongue-in-cheek, so don’t take offence if you’ve made one of these slips in the past – no doubt some of us did too before becoming reindeer herders! But peeves 5 and 6 are serious, and a cause us a constant headache – please don’t be *that* visitor…

Number 1: ‘Reindeers’

The biggest pet peeve of all is most definitely… ‘reindeers’. The plural of reindeer is reindeer, with no ‘s’, and whilst I’ve never heard anyone say ‘sheeps’, ‘reindeers’ is a very common mistake. It’s only a little thing and it’s hardly going to change the world if you say it right or say it wrong, but it’s just something that grates so much. You will see a tiny shudder of horror pass over any one of us if you see us talking to someone who uses the word ‘reindeers’. Not to mention my roar of disgust earlier this year to open our local paper – who really should know better – to find that they had used ‘reindeers’ (in very large font) in the title of their article about us. Face plant.

Number 2: ‘Horns’

I guess there’s really no reason for people to know or understand the difference between antlers or horns, unless they have background knowledge in biology. But still, when reindeer’s antlers are referred to as horns, it’s something that makes my eye twitch – the word just sounds so wrong. To educate anyone that doesn’t know (every day’s a school day), animals that grow horns, such as cows, sheep and antelope, only grow one set in their lifetime and the horn is made of keratin, the protein that your hair and fingernails are made from. In contrast, antlers are made of bone and are grown by members of the deer family only, and they are grown annually, falling off each year. Technically therefore, they are classed as ‘deciduous’ – not a word normally used other than in relation to trees.

Whilst sheep have horns. Photo: Alex Smith

Number 3: Reindeer imagery at Christmas

Oh god… where to start? I think 99% of ‘reindeer’ imagery used on Christmas cards, decorations etc, are not actually reindeer at all.

Where to start?! Santa’s sleigh pulled by… fluffy white Wapiti? They certainly ain’t no reindeer….

Don’t get me started on the fact that reindeer and penguins are found in different hemispheres. They live at opposite ends of the planet, and always have (other than the introduced population of reindeer on South Georgia who lived there for around 100 years before being eradicated about 10 years back, but I doubt that this Christmas card designer was aiming to represent the fauna of a South Atlantic island). In fact, don’t get me started on the (lack of) connection between penguins and Christmas at all…

Granted, it is a reindeer. But with a set of… red deer antlers on it’s head. Backwards on it’s head. I don’t even know where to go with this. The worst thing is it is an advert for a reindeer parade where the providers of the reindeer were – us. We send the organisers of all events we take part in a link to a load of beautiful press photos for them to use for promotion purposes, which, funnily enough, does not include the photo abomination above.

Number 4: Carrots

If you happen to have a child who still believes in Father Christmas and are reading this aloud to them… stop. I don’t want to be responsible for breaking hearts. If you’re an adult however, and think that reindeer love to chow down on a carrot or two – prepare yourself for a shock. Reindeer DO NOT eat carrots. It is a myth. I’m sorry, but there it is.

Santa will eat the mince pie and he’ll no doubt enjoy the dram, but if the carrot vanishes overnight, it’s not Rudolph. Perhaps Santa’s just making sure he can see in the dark? Photo: Scotsman website

Once again, let’s shoe-horn in some education. Reindeer are ruminants, meaning they have four stomachs, like cows and sheep. They have similar dentition too, having tiny teeth at the front of the bottom jaw, and a flat, bony palate at the front of the top jaw (plus molars top and bottom at the back). This means they nip away at the vegetation with the small front teeth, swallow it into the first stomach – the ‘rumen’ – and then bring it back up to chew again with the molars before it progresses through all four stomachs. Tiny front teeth can’t easily much up a carrot, and nor do carrots grow naturally anywhere that reindeer live, so they do not form part of their diet. I am actually aware of reindeer in permanent captivity in some places being fed carrots – but any reindeer that actually eats, or tries to eat, carrots is doing so out of desperation because they are not being fed a sufficient diet.

A reindeer’s teeth. Not designed for eating carrots!

Working here taught me to quickly work out when to lie to people – if an adult brings us carrots for the reindeer then I will tell them the truth. If a small child gives me a carrot at a Christmas event, to give to the reindeer? Then perhaps they do eat carrots after all, but only on Christmas Eve. Not right now. Makes ‘em fly, you see.

Number 5: Visitors who don’t read any information when booking their tickets

I hesitated to include these last two pet peeves… but my fingers have just kept typing, and realistically, they the ones that actually cause us herders problems, rather than just annoy us. Visiting the reindeer here at the Centre is wonderful, and we do our utmost to make sure everyone has a lovely time. But you need to know what you are getting yourself in for, and you need to know what clothing and footwear you need to bring, in order to visit the reindeer safely and with maximum enjoyment. The people who book tickets, tick all the required boxes to say they will have the right footwear etc; they understand they need to use their own car; they realise they have to walk to the reindeer, etc etc etc – and then turn up having not actually read ANY of this info, make us want to cry. Hill Trips change throughout the year, starting from different car-parks and using different routes, so having visited before doesn’t mean you know what to expect.

We have all been shouted at by angry people over the years when it’s entirely their fault and not ours that they’ve (delete as appropriate) missed the trip/have the wrong footwear/are completely unsuitably prepared. Please. Just. Read. It. All. First. Please.

Number 6: ‘That’s not actually waterproof…‘

Peeve number 6 is linked to number 5. We ask visitors to bring a waterproof jacket with them for the Hill Trip at all times, and in the winter season (Oct – Apr) we ask them to bring waterproof over-trousers too. Obviously we can’t predict the weather and whilst waterproofs might not be needed on the day, at times they really are essential, and it is for people’s own safety that we have to insist they are wearing full waterproof clothing. Hypothermia becomes a risk quickly in winter conditions, and much more so if someone is wet to their skin.

Please understand we don’t want to turn people away, nor force them to purchase waterproofs they may not wear again, but as a company we also REALLY don’t want to be responsible for cases of hypothermia either. Safety in the mountain environment has to be foremost so you MUST come prepared for the worst weather, and just be grateful if you are lucky to get nice weather on the day. It’s also a matter of your own enjoyment – we want you to have the best time possible and you have more chance of doing so if you are not soaked through and frozen.

A wild day on the hill. Note the snow plastered down Eve, from her head to her feet, and on the reindeer too. This weather can occur anytime in the winter season of Oct – Apr. Photo: Getty Images

However, it seems the problem is deep-rooted in that a surprisingly large percentage of people seem to have no understanding as to what the word ‘waterproof’ actually means. It’s really not hard – it means… ‘waterproof’. Water can’t get through. Wet one side, dry the other. Not ‘water-resistant’, not ‘shower-proof’ – ‘WATERPROOF’. No, your ‘hiking trousers’ aren’t waterproof. Nope, nor your puffer jacket. Nor your ‘yoga pants’ (I kid you not – I have had this conversation with someone in our shop).

Cameron suitably dressed for the mountains in winter – hiking boots, waterproof jacket and waterproof over-trousers. Lots of layers underneath too. And look how warm and happy he is!

We’re rather at a loss as to how to get it across to people? We’ve tried everything. I’ve resorted lately to literally asking people if they would remain dry if I chucked a bucket of water at them. No? Then your clothes ARE NOT WATERPROOF.

As I write this today (in late March) 6 of the 26 people booked on the Hill Trip had to buy waterproof trousers in our shop (we have some ’emergency’ pairs for sale) before we would let them take part – despite knowing perfectly well upon booking that they needed to bring them, and being told so in three separate emails. March is not necessarily spring here – today it was full on blizzard conditions on the hill.

I can go into all sorts of other pet peeves, but I’m starting to feel a bit frazzled just thinking about it all, and I notice my use of capitals is increasing throughout this blog as I feel more and more shouty, so it’s probably time to stop here.

Hen

22nd March 202421st March 2024

Memorable reindeer: Lute

My chosen reindeer to write about this time is Lute, who was already a middle-aged female when I first started as a reindeer herder, back in 2007. She died quite a few years back now so the younger staff here won’t remember her at all. But I do, and writing these blogs is not only a nice way to get something written down about a reindeer who may otherwise gradually fade from the mists of memory, but also an enjoyable excursion for me in to my own memories.

Lute was what we call ‘normal-coloured’, i.e. the standard brown colour that is most common amongst reindeer. But she stood out immediately in the herd and was therefore one of the very first reindeer I (and any other herders of a certain generation) learnt to tell apart from the others, as she walked strangely, crabbing along on a diagonal the whole time rather than walking straight. She must have injured her back at some point and damaged nerves permanently to cause this, but it wasn’t something that occurred in the hill enclosure where we might have been able to treat her, but rather out on the mountain free-range..

Lute with one of her calves, Ludo, displaying her typical squint stance. To add to the overall ‘odd’ look, she also had quite bulgy eyes!

Bit of a nuisance for a reindeer, come to think of it, as they normally conserve energy by their hind feet tracking right into the hoofprints left by their forefeet, saving energy when walking in snow for example. Perhaps Lute always made sure to walk in the middle of the herd where her hind hooves could follow someone else’s tracks? Despite her ‘disability’, Lute never really seemed to have any issue keeping up with the herd, so it had just become a quirk specific to her by the time I arrived on the scene. It did mean you could pick her out amongst the herd a couple of miles away through binoculars sometimes, making you look good in front of unsuspecting visitors/volunteers/new staff members when you said knowingly about the dots running down the hillside ‘ah yes, there’s Lute’.

Lute also stood out that first winter for me as she’d grown excellent, enormous antlers for a female reindeer. There must have been something in the water that year, as many of the females had incredible antlers, some despite also having a calf at foot (which normally saps their energy enough to reduce their antler growth). Most years, in the second half of her life anyway, she tended towards growing rather twisted, oddly-shaped antlers. Matching her twisted, odd gait!

Lute when I first knew her – her tall antlers contrasting nicely with Polo’s rounded ones, and Ring’s much smaller, simpler ones.

Good genetics ran in the family, it seems. Lute was one of 11 calves for her mum Ferrari, back in the days when we would let reindeer breed every year. Nowadays we tend to give them a year off from time to time. But Ferrari popped out calf after calf no bother, with Lute being the eighth. Lute herself went on to be a very productive cow too, also with 11 calves to her name, although not all of them survived to adulthood. When I started she had Bean at foot, and then in 2010 her calf Lace was the first newborn reindeer I ever saw. Lace is still with us today, now nearly 14, and has become a real leader amongst the herd. By this I actually mean ‘dominant and bossy’. She’s a much bolder character than her mum ever was – I don’t really remember Lute being anything other than gentle and mild, a real sweetheart.

Lute with Lace as a calf. Presumably mum Ferrari never taught her not to pee in the pool?

Lute bred some relatively shy offspring too, in particular Fada. But characteristics seem to skip generations sometimes, as Fada bred lovely calves usually, the standout being Hopscotch. Hopscotch is still with us today and is now the matriarch of a dynasty of reindeer, including Busby, Pip, Tub and Juniper among others. Quite a legacy for Lute’s family line!

Granddaughter Hopscotch and great-granddaughter Kipling.

Born in 2000, Lute (who was named in the ‘musical’ theme), lived to a good age, passing away out on the mountains in the autumn or early winter of 2013. Daughter Lace is a little older than that now herself, and another daughter, Wapiti, got to around 15 years old, so there are some good long-living genes running in the family still!

Hen

1st March 20249th March 2024

Why can’t I touch the reindeer?!

Reindeer have a hugely thick coat as they are designed to survive Arctic and sub-Arctic winters, and they are one of the only mammals to have hair covering every part of their body, even including their noses. So they look incredibly cuddly and visitors are usually desperate to stroke them. If you’ve been on one of our Hill Trips pre March 2020, you might remember being allowed to stroke them too, but now we have stopped this direct contact between visitor and reindeer. But why?

First, some background information about reindeer’s behaviour to each other without influence of human presence. Reindeer are not a ‘tactile’ animal, despite their strong herding instinct. Because of their thick coat they have no need to huddle together for warmth at any point, so the only time you see direct contact between them – such as resting their heads on each other – is affection between mother and calf. Calves stay with their mums for a year only (usually), but after this that close bond is broken and direct contact stops.

Contact like this is only between mother and offspring in general. Although I’m not sure Sitini wanted her face cleaned by mum Hippo in this picture!

Living in an incredibly harsh environment also means it’s critical to establish a hierarchy, as reindeer need to be able to compete for food when winter is at it’s hardest – hence the presence of antlers on both males and females. Males are bigger in body size so they lose their antlers first, leaving the smaller females at the top of the pecking order through the winter months when food is at it’s scarcest, and when they are likely to be pregnant too. This means that the herds constantly establish dominance between each other, pushing each other around and chasing less dominant reindeer away from good grazing spots.

Come on a Hill Trip and look around you, and you’re unlikely to see any reindeer nuzzling each other, but it’s almost guaranteed you’ll see reindeer pushing each other around. So a reindeer touching another is generally an agressive action, with antlers – or front feet – used as weapons. The way I like to phrase it to visitors is that we are entering the reindeer’s natural territory, so we therefore play by their rules – touch is a negative thing so we aren’t going to do so.

The main way a reindeer ‘touches’ another – antlers first! Oatcake demonstrating a reindeer’s way of getting another to move on.

Another example of contact between two of the young reindeer, Darling and Elbe – it’s not friendly!

However, pre-covid, we didn’t have a hard-and-fast rule about not touching the reindeer. It was never something we encouraged, but not something we outright banned. As our reindeer are incredibly tame, many did actually tolerate a gentle stroke or pat, and the ones that didn’t had space to move away from visitors. However, some reindeer were well known for standing there looking beautiful and luring visitors in close, only to try and clobber them. This led to us having to have eyes in the back of our heads as guides, and I found myself frequently – often mid-sentence – having to suddenly holler across the hillside: ‘just stand back from that one!’ / ‘don’t try and touch him!’ / ‘oops, sorry about that… are you ok?’. I found this happening more and more too, as our visitor number increased considerably over recent years. Coupled with that, was people’s inability to read reindeer body language – which is perfectly understandable for those not used to being around animals. Generally a grumpy reindeer will warn visitors to keep their distance before going a step further and insisting that they do, but this is often lost in translation from reindeer to humans. Clear as day to those of us who are well-versed in reindeer, but not to all.

Lace. Looks like a supermodel with her glam dark coat and elegant tall antlers – but acts like a thug. To both other reindeer, and visitors, at times.

But covid brought about a change that, in hindsight, needed to happen anyway. For months no-one was allowed to touch anything – reindeer included – and we realised just how much more relaxed the herd were with the new ‘hands-off’ rule. The ‘background’ reindeer of the herd – shyer members who would normally keep themselves a good distance away – started wandering in amongst everyone, sometimes within arms reach, but safe in the knowledge that they wouldn’t be patted unexpectedly. Everyone was more relaxed and this included us as guides – since our rules changed I can probably count on one hand the number of times I’ve had to rescue an unsuspecting visitor from a reindeer who got out of bed on the wrong side that morning. I’m not going to lie – it does still happen sometimes as animals are always unpredictable, but with far less frequency.

Turtle’s reputation precedes her amongst herders – she’s not earned the nickname ‘Snapping Turtle’ for nothing!

So ‘hands-off’ was here to stay. Once covid guidelines relaxed enough we started allowing visitors to hand-feed the reindeer once again, albeit in a more controlled fashion and allowing one turn per person only. This generally keeps manners better amongst the greediest members of the herd, meaning they only barge around for a short time period before settling down, but it does allow one small bit of contact that visitors crave.

Okapi and Hippo – always enthusiastic hand-feeders!

As far as we know, folks who have visited both before and after seem happy with the changes, and almost everyone I’ve spoken to agrees that the reindeer are more relaxed and that their welfare is utmost. And of course, reindeer don’t read the rulebooks so they sometimes choose to touch visitors themselves, which is fine – it’s on their terms. A visitor finding a furry nose suddenly sniffing them, whiskers tickling their skin, is a happy visitor indeed.

Wee visitor Oakley getting special attention from Aztec! Photo: Candice Bell

It’s perhaps important to add that whilst we don’t – and have never – patted or stroked reindeer unnecessarily, we do have to handle them ourselves, but we do so without ‘fussing’ them. We we need to be able to handle them for veterinary care, worming and vaccinations etc., and this needs to be as unstressful for the animals as possible so we do put work into each individual to make sure they are comfortable being handled in this way. We also need to be able to move reindeer from place to place, so every single animal in the herd is trained to walk on a halter at around 5-6 months old, and a lot of effort goes into getting them easy to catch and halter. If we can’t catch a reindeer we run the risk of not being able to catch them at a critical point, i.e. if ill. Nowadays pretty much all of our reindeer aged 7 or less are catchable with ease as we have put more work into this aspect of training in latter years; but there are admittedly still some wily old reindeer who have to be brought into a shed to get hold of them! Looking at you, Sika…

Still one of the wildest reindeer in the herd, even at 16! Click the link above to read another of Hen’s blog’s, this time about Sika herself.

More work goes into our male reindeer overall, as they help to keep our business afloat by taking part in Christmas parades and events, earning income that helps to pay for their grazing leases etc. But again this is all done in a sensitive way and we work as a partnership with them, and touch is – as ever – kept to the minimum; the reindeer know their job and we know ours, and any reindeer that isn’t comfortable with the situation just stays at home.

Topi demonstrating how totally relaxed he is, even when harnessed up to the sleigh in the centre of Edinburgh – taking his opportunity for a quick nap on my shoulder before a parade many years ago. Note he’s the one choosing to rest his head on my shoulder, I’m just holding on to the lead-ropes!

So hopefully that gives an overview of why we have stuck to the change we made to Hill Trips in 2020. Initially I was worried we’d have a huge negative backlash from visitors, but there never has been really, and whilst we do know how tempting it is to stroke them, we hugely appreciate everyone’s efforts in not doing so. As we say, if struggling to resist the urge, stick your hands in your pockets!

Hen

10th March 202325th February 2023

A Christmas Interrogation (part 2)

A while back I interviewed a few of my colleagues with some questions relating to the Christmas season. The first half of this blog can be read here. But onward…

THE SMELL YOU MOST ASSOCIATE WITH CHRISTMAS? With this question, I just wanted to check that everyone else had the same – as far as I’m concerned – very obvious answer. Turns out they do. Every. Single. One. ‘I think we all know the smell associated with Christmas…’. ‘Reindeer pee, obviously!’

Maybe I should elaborate though, for the uninitiated. Whilst we do our best to keep our leadropes clean, they invariably end up on the ground at times. Whilst the reindeer don’t actually actively pee on them (unless you’re really unlucky), they tend to stand on the ends regularly (lay a rope over a reindeer’s back, whilst catching another, and they often shake it off). We keep the straw beds in our sheds, at our temporary bases we stay at, and in our lorries as clean as possible at all times, but it is as certain as death and taxes that the ropes always end up smelling of pee from the reindeer’s feet and the straw. Lotti: ‘Reindeer pee on the leadropes. Particularly when drying out in the caravan…’

Ferreting out all the ‘smart’ red leadropes and halters from storage at the start of November, ready for distribution between the team kits. Mostly smelling of washing powder at this stage, but probably best not to sniff them too closely.

Tilly adds ‘Once Christmas is over I wash all the halters and ropes and even if everyone has been really careful not to let the ropes fall on the ground, they still have a very distinct smell of urea’. There were some additional contributions too – both Andi and I cite Tilly’s washing powder as the second smell that instantly brings Christmas to mind, from our red jumpers that we wear at events. Fiona added damp lorry cabs and Joe included mince pies. Along with ropes smelling of reindeer pee. None of this ‘winter spices’ Christmas nonsense.

FAVOURITE FOOD ON CHRISTMAS DAY: I was just being nosy, to be honest. Fiona: ‘The soup and sandwiches from Nethy Hotel – we feel like we’ve earned them [Nethy Hotel provide lunch for us during our last events of the year on Christmas Day]! Who doesn’t like free food! Plus a variety of meat from our farm.’ Generally somewhat carnivorous, Tilly surprised me with ‘sprouts’ (but roasted in the oven). For Lotti and Ruth it was the roast tatties, and the same for me too (as long as gravy and redcurrant jelly are liberally applied). For Andi it was pigs in blankets, and Joe, anything involving smoked salmon.

This was our Christmas party last year, rather than Christmas Day itself, but look at all that yummy food! On the left are Joe, Lotti, myself and Andi, and on the right are Fiona and Tilly. Ruth is in the stripey t-shirt 5th from the right. The only photo I could find with all my interviewees in it!

MOST MEMORABLE MOMENT OF CHRISTMAS (PAST OR PRESENT): This was a bit of an unfair question really, but I couldn’t think of a different way to phrase it. Most memorable moments of our Christmas seasons tend to be those when everything goes tits-up, most of which aren’t necessarily things we’re going to brag about! So this is the slightly sanitized version of ‘most memorable – and publishable – moment of Christmas’ Fiona: ‘Oh god. There’s so many – probably, to go back a few years, the Harrods event in London. All the other attractions would disappear at the end and we were always left to make our own way back to the lorry with 6 reindeer, past all the people going about their day to day business. Waiting for the green man at zebra crossing s!’

One of the Harrods parades, a good few years ago now. Photo by Kim Alston

For Andi the memory wasn’t necessarily a specific one, rather one that happens from time to time at events: ‘The best experience from parades is walking with the reindeer following a pipe band, with them all walking in time. It gives me chills every time.’ I know this feeling well too.

Pen escapes featured highly for Ruth and Joe… ‘Aztec effortlessly leaping the pen fence at Gleneagles in pursuit of food…’. ‘All the reindeer jumping out the pen once! They were very easy to catch and return though – with a big bag of lichen!’. And continuing with the theme of errant reindeer, Lotti came up with a classic from a few years back: ‘Probably when me and Mel tried to let four calves follow the adults up the hill to the enclosure in the dark to re-join the herd, and promptly lost them into the darkness…’.

Memory I wish I’d seen the most belonged to Tilly: ‘When we didn’t have a Santa for the parade on Christmas Eve at Newtonmore and I was the substitute…’. For myself, I have so many, many memories. Some good, some bad. But an affecting one which will stay with me forever is one I’ve written about in the past in a previous blog, so won’t repeat again here.

And finally, REINDEER YOU’D CHOOSE IF SANTA NEEDED A RUDOLPH REPLACEMENT?I guess this could be rather similar to favourite reindeer to work with at Christmas, but not necessarily. Sometimes favourites are those with naughty streaks, and presumably Santa would need a pretty reliable reindeer on loan if Rudolph is side-lined? Lotti agreed: ‘I would say that Frost would be a good Rudolph replacement, as he’s an excellent sleigh-puller, and in summer he does sometimes get a slightly sunburnt nose, giving it a red tinge!’. I agree with the reliability being very important – Origami would be my choice. He is pretty professional for Christmas events – he knows his job and gets on with it.

Likewise Tilly: ‘Well it would need to be a reindeer who is confident and happy to be at the front leading the way, so I think Aztec, with a ‘carrot’/lichen dangling in front of his nose!’. Another vote for Aztec came from Ruth: ‘I would send Aztec as he’s the most nimble – see my answer for the previous question! Or maybe Dr Seuss? Although I wouldn’t want Santa to steal Dr Seuss, so maybe not…’. Segueing neatly on to Andi: ‘Dr Seuss – he’s distinctive, charismatic, can hold his own in a new group of reindeer, and has a pink nose – perhaps it would glow with a little help from Santa…’.

Aztec might be nimble at times, but a lot of the time he’s rather lazy! Seen here busy cleaning his hoof in a care home garden on a visit in November.

Fiona reckoned Santa might prefer a certain type of reindeer, like a ‘hand-reared one, like Grunter or Sunny. They are happy with human company and happier being by themselves if need be.’. Joe hummed and harred a bit. ‘…umm. Kind of before my time, but Topi was amazing. Olympic is far too lazy… Scolty! He’d do a solid job.’

So there we go. My overall impression from writing these two blogs is that it’s impossible to give straightforward answers to any questions involving Christmas, even though everyone valiantly tried. I still only wrote down a very small section of what was said though, as many answers were nonpunishable!

Hen

10th February 20237th February 2023

A Christmas Interrogation (part 1)

Whilst we’re all still recovering from another busy Christmas season, I took it upon myself to accost some of my colleagues with some Christmas themed questions: There’s a limit to how fast I can type, so I didn’t manage to get down everything – some of the answers were very long, with lots of umming and ahhing! But you’ll get the gist. My chosen interviewees were Tilly (herd owner), her daughter Fiona (manager), and long-term employees Andi, Lotti, Ruth and Joe.

First up – FAVOURITE REINDEER TO WORK WITH AT CHRISTMAS(PAST OR PRESENT): I thought I was starting with an easy question, but apparently not, as lots of people had to come back to it later on once they’d had a think.

Andi’s response came after a short pause ‘At Christmas?… Nutkins. He wasn’t easy and you had to think carefully about which reindeer you paired him with, and which events would suit him, but he was such a fun reindeer.’ I’d like to add in here that Nutkins was, a lot of the time, a nutcase. A lovely reindeer, but undeniably a nutcase. He was one of those unpredictable characters – you never knew whether he was going to behave like a kid on a sugar high, or be utterly chilled. He played Russian roulette with us at every event.

Nutkins (left) contemplating whether to behave or not. Laptev looking resigned to be harnessed up next to one of life’s plonkers. Andi has a noticeably tighter grip on Nutkins’ rope. Just in case…

No pause for thought for Tilly though, her answer was quick! ‘Mystery, who was so loyal that he didn’t even need to be led, he just wandered along at the back at his own pace’.

Scolty’s, somewhat surprisingly (to me, anyway), name came up several times, amongst other deliberations. Lotti: ‘Scolty. He’s very good at both the back and the front of the sleigh, and is an excellent role model for the calves’. Fiona: Scolty. Because he’s not too tame and he’s not too wild! He’s a thinker… like Dragonfly. Or maybe Dragonfly?’. Joe: ‘Probably Olympic. Or Baffin was good. Or Scolty. Well technically Kipling would be in there too, even though she’s a female. She has done some events as an adult though!’

Scolty. The ultimate ‘Christmas reindeer’?

Ruth’s answer, when caught off guard, appeared to not be what she thought she would say… ‘The first reindeer to pop into my head, which was a surprise to me, was Poirot! He was just phenomenal this Christmas, and didn’t put a hoof wrong.’ And for myself, the answer would be Topi I think. He was a total professional at events and parades, bombproof, and would always fall asleep on our shoulders when waiting for the off at the start of a parade. I’m sad he’s no longer with us, he was one of the special ones.

Lots of us have photos of Topi like this, but this one of him asleep on Fiona’s shoulder at an event is ultimately the best I think!

FAVOURITE EVENT? For those of us that have been around for years, this is a hard question as we’ve literally been to hundreds. Tilly has over 30 years of events under her belt! Some stand out whilst others – it must be said – all merge into one another after a while. On that note… Lotti: ‘I can’t remember which I’ve done! It’s all a blur!’

Andi: ‘Cowbridge in Wales [Editor’s note: we only go as far south as Manchester area these days, but Cowbridge (in South Wales) was a long-running event before that change]. An enormous but brilliantly organised event with all the police dressed as elves really took the biscuit!’ I also liked some of the biggest events like Cowbridge the best, where we were just a small cog in a large wheel. One of my other favourites was Wells [again, not one we do these days], where we followed a choir singing carols, which is far more festive than loud Christmas music blaring out. I also like Banff, as we usually got a full Christmas dinner at the end before leaving.

Cowbridge parade, complete with 6′ elves.

For Joe, it’s the smaller events nearer the day itself: ‘I really like the Christmas Eve events [Aviemore, Kingussie and Newtonmore]. Everyone is festive and happy, in good spirits!’.

Fiona and Tilly had – completely independently – identical answers. ‘The Duke of Gordon Hotel – it’s the last one.’ Predictable – by the end of the season they are knackered and ready to put away the harness till the following year! Tilly did add ‘Yee haa, back home for yummy dinner and lots of alcohol afterwards’ too! And as for Ruth’s favourite event? Got a least favourite one… that count?’. I’ll not elaborate.

Fiona and Tilly on Christmas Day, a good few years back. The end of tour for the season firmly in sight! The reindeer are Veikka, Kermit, Bee, Eco and Go.

FAVOURITE CALF BORN IN 2022? This was met with squeals of horror at the prospect of having to choose! I refused to let anyone cop out with ‘all of them’ though. Nuii was a front-runner, ‘The cutest, pint-sized perfection of a calf!’ (Andi) and Lotti had a particular reason for choosing her: ‘Since I thought she was still-born at first, but then she was fine. But oh goodness! SO difficult! They are all very lovely!’

Ruth was horrified at such a question. ‘Oh Hen, this is mean! [loooong silence] I’ll go with Lolly, since Lotti and I were the ones to bring her in from the free-range… although… Zoom’. Another vote for Zoom came from Tilly ‘A great wee success story and the best friend of Sunny’. Sunny is the calf we hand-reared in 2022, and living at Reindeer House, Fiona was responsible for him a fair bit of the time. I had no need to ask her who her favourite calf was (but I did anyway). ‘Ummm… Wafer. Only joking!’. Another predictable answer came from Joe: ‘Tub. Did you guess that?!’ (Tub’s mum is Joe’s favourite reindeer, Kipling).

This proved a hard question for myself though. As I’ve managed to effectively retire from attending Christmas events these days, instead remaining at Reindeer House, it means I didn’t work quite as closely with some of the calves as others did. It was Choc-ice to start with, as I was so delighted that Cheer had actually had a calf and that he was tame in comparison to her (Cheer is a very shy reindeer) – but he’s turned into a real brute and his little pointy antlers have been responsible for bruises on my backside over the last few months, so I’ve gone off him…

More to follow in a future blog!

Hen

25th November 202227th November 2022

Newsletter chaos!

Having been here for a long time, the logistics of sending out the bi-annual newsletter that is posted to all our reindeer adopters has, almost by default, become Andi and I’s domain. The two newsletters are sent out in June and October, so for the 6 weeks or so beforehand I spend my time in a bit of a flap, trying to coordinate everything at the same time as doing all the other, day-to-day work (I would say ‘we’ spend our time in a flap, but realistically, it’s probably just me. I’m not known for calmness under pressure. Andi is much more unflappable than I am).

Work on the June newsletter is very much intermittent in May, as May is the calving season for the reindeer and we are usually rushed off our feet, so by the first half of June I am tearing my hair out over it. It needs to be out in the post to all 1800(ish) adopters by around the 20^th June, so I am liable to getting a little bit frantic at times! Once upon a time we used to handwrite some additional information about each person’s adopted reindeer that was sent out with the newsletter, but those days are long since passed as our number of adopters has grown significantly over the last 15 years or so. Nowadays, for the June edition, we type a section of bumff about each reindeer, count how many need printed for each individual, and print them on 1/3 A4 sized slips. Much easier. Except that actually it takes ages to write them in the first place as almost every single one of the ~150 reindeer in the herd have adopters – years ago I wrote the entire lot myself, ran a word count and the overall total was longer than my university thesis had been! (I’m confident I know more about reindeer than limpets these days though…) In recent years I’ve managed to palm this job off on Andi, who does the bulk, with myself, Lotti and Ruth taking occasional turns.

The October 2022 newsletter photo, of Morse and his girls earlier in the month (though I did miscalculate and we ran out of these photos towards the end so a few of you will have received a different picture…)

The October newsletter goes out with a photo of the herd instead of individual info about each reindeer, with some more general info about how the year is going printed on the reverse. September is a hugely busy month for us too, with the start of the rut, vaccinations and free-ranging reindeer all over the place generally getting in the way, along with calves to halter train and handle for the first time. We just don’t have time to write 150 blurbs anymore, so a photo of the herd is the next best thing. God knows how we ever hand-wrote anything for the newsletter in the past – madness!

Many, many adoption forms to work through… The 18th Year + folder now goes up to 32nd year!

One day I guess we may get to the point of sending out newsletters digitally, but I, for one, hope those days are far in the future. Everyone prefers getting actual physical post, don’t they? I certainly do. It also means we don’t discriminate between folks who do/don’t use the internet. Our rather idiosyncratic system of working our way through the folders of adoption forms one by one, and cross-referencing the details on the form with the address label that has been printed is time consuming, but does pick up any mistakes that we have made when entering details on to the database. Labels print alphabetically by surname, within each adoption year, and one person’s job is to find the relevant label whilst the other reads out the details on the form. No problem for the long-standing adopters, where there are only a few in each year, but by the time we get down to the folks in their 1^st year of adoption that person is on their feet the whole time, dancing back and forth up and down around 900 names. It’s quite a tiring job, mentally in particular!

After actually packing up the newsletters comes the job of franking all the envelopes!

Nothing pleases me quite as much as carting all our boxes of completed newsletters off for the postie to collect – job done for another few months. It’s a good feeling! I can go back to my normal level of flustered confusion finally rather the super-charged fluster I exist in during May and September of each year.

Finally ready to post! And taller than me…

Hen

13th August 202114th August 2021

Spy – the reindeer we’re all a bit scared of

A while back, I wrote a blog about how difficult it can be to locate calving reindeer within our hill enclosure (see previous blog). But with one reindeer, finding her is just the start of our problems.

Spy is notoriously protective of her calves, at least for the first few days, and getting her from the main part of the enclosure where she has calved through the gate into the ‘bottom corridor’ (the area of our hill enclosure that we use as a nursery for the newborn calves) can be ‘entertaining’, to say the least. Most reindeer will lead their calf away from us if they can for the first two or three days, but that is the extent of their protective motherly instincts. After that the lure of food wins out, and they decide that actually, they probably can’t be bothered to march away, and that we’re no threat anyway. Some very tame (or greedy) reindeer just totally skip the avoidance phase and are completely blasé about us being around their calf, even if it’s literally just been born.

The way it *normally* works: Myself gently pushing Cheese and newborn Kiruna in the right direction across the hill enclosure a couple of years back.

Spy? Spy’s instinct to protect goes into overdrive, to the point that we are all VERY wary of her for a couple of days. It would be fine if we could just leave her to get on with everything herself, but in reality we do need to get hold of the calf just once, to spray it’s naval with the antibiotic spray and to put some insect repellent on it’s back, and this has to be done when the calf is less than 24 hours old (otherwise it can run too fast to be caught). The first time that Spy calved in the hill enclosure I was the one who was first on the scene, and discovered that for the first time ever, I wasn’t going to be able to walk straight up to the little furry heap on the ground, despite the fact the calf was obviously not yet strong enough to stand up and run away. Whatever I tried, Spy constantly circled to keep herself directly between the calf and myself, and made it abundantly clear that should I persist, I would be the one coming off worst in the situation.

The only way to get hold of Spy’s calf is to get her through a gateway ahead of us, and then manage to get the gate shut behind her before the calf gets there. Thankfully newborn calves don’t understand fences or gates and will generally just blunder in a straight line towards mum and into the fence, sticking their wee heads and necks between the wires and wondering why their bodies don’t follow. At this point we can swoop in, catch the calf, sort out what we need to do as quickly as possible, and then post it through the gateway back to mum. That first year when Spy had calved, I returned to Reindeer House to announce that yes, she’d calved, yes it seemed fine and strong, but no, I had no idea what sex it was, and no, it was not yet in the nursery area. I think I was then off the following day, and by the time I returned to work Spy and calf were in the right place but Fiona had an epic tale of woe about the trials and tribulations this had involved.

With Nok, the calf who I’d failed entirely to get close to.

This year was the hardest yet, not helped by the fact that in 2020 Spy had grown her nicest set of antlers ever, tall, elegant but very, very pointy, and she still had one of them. A reindeer armed with 2’ tall spiky weapons on her head that she’s not afraid to use is considerably more daunting a prospect than a bald reindeer. We managed to gently push Spy all the way to the gate into the bottom corridor without issue, but getting her through the gateway itself took four of us about 30 minutes, with an awful lot of time spent in a total stand-off. Watching Fiona move gradually towards Spy, arms out trying to push her gently towards the gate whilst the rest of us hung back was like watching a lamb go to the slaughter. I wondered whether Fiona would remain unscathed, and to be honest it was a close run thing! All four of us closed around her in a semi-circle, tighter and tighter, but it was a delicate operation of continuously reading Spy’s body language and reacting to every movement and step. Quietness is needed in this sort of situation, there was no rushing or shouting or flapping of arms, until the sudden speed needed to get the gate shut once she finally went through. Catch the calf quickly, all hearts thumping quicker than usual, and a flood of relief! Calf sexed (male), antibiotic spray on naval, fly-spray on back, post through gate, and high-fives all round.

Not one of Spy’s calves (this is Angua’s calf Chickpea), but a quick cuddle is usually needed once all calf duties are done and everyone’s in the right place!

By two days later Spy had completely chilled out once again, knowing perfectly well that once she’s in the bottom corridor none of us are going to try and touch her calf, and was eating off the feed line with the rest of the mums as happy as larry. And then rest of us were also very happy to have survived another calving season involving Spy unscathed! She’s always a reindeer we treat with respect and never handle anyway, unless we have to, for 363 days of the year, but for those two other days she is a very different kettle of fish.

Spy in the nursery part of the enclosure a day after trying to kill us all this year, antler having fallen off in the meantime. Suddenly she doesn’t look quite so intimidating when not waving a large, spiky antler around!

Hen

26th March 202126th March 2021

Long time, no reindeer

It’s been a bit snowy here in the Cairngorms this winter.

The Cairngorms is unique within the UK in offering a sub-arctic ecosystem, which coupled with the wide expanses of mountainside, make it perfect for our reindeer. In most winters, we get weeks of snow cover on the mountains, but it’s less common to have such sustained cover as we’ve experienced this year. From Christmas through to mid February, the norm was snow, both on the hills and in the glens. Perfect for the reindeer, great for all of the snowsports enthusiasts who happen to live within reach of the mountains, but I have to confess the novelty of relentless snow began to wear… a little thin for me. I lost count how many times we cleared our drive at home of snow – all that snow shovelling definitely made up for the gyms being closed!

There’s a loch there somewhere! Loch Morlich froze solid enough that some people skied right across it.

If you follow our social media accounts, you’ve probably enjoyed all those beautiful photos of reindeer in the snow under a bright blue sky, herders skiing out onto stunning mountains to cuddle reindeer, giving the impression that that is our every day experience. But alas, social media photos can be scheduled for the future. With the current situation, we’ve all just been working two/three days a week, keeping the essentials ticking over, which also means that we can work in separate households.

Our path off the car park blocked by a 10 ft drift. No reindeer today then…

So every Friday and Saturday, Hen and me had our turn to feed the herd. As January rolled into February, with unerring precision, every day we were scheduled to work also appeared to be the scheduled day for a blizzard, a storm, or generally horrific weather. The reindeer were perfectly equipped, and with their appetites very reduced they would be a fair distance away, not fussed about seeking us out for food. Each time, we would drive up the ski road – a mission in itself as the snow was only cleared enough to allow Cairngorm Mountain’s essential staff access. We would wend our way up the closed road in our wee van, driving as far as we could, debating the safety of walking out to try to find the herd. And each time we would be forced to turn back.

A passage cleared through drifts higher than the van.

Over the course of the next week, our colleagues would be gifted with better weather than us, and would catch up with the reindeer. More glorious photos for Facebook, then as we watched the forecast for our days, the harsh weather returned. The temperature plummeted to -19C, the Spey froze over. A second work “week” of seeing no reindeer, again foiled by the weather, the deep snow, and the distant reindeer. Now I know we can’t complain too much, when we have the privilege of getting to work with these awesome creatures, but by now we were starting to feel a little less like “Reindeer Herders” and a little more like office staff…

Our wee van excelled itself at being a snow van. That’s the main ski road that we’re stopped on…

It was now nearly three weeks since we’d seen the herd ourselves, and with hope we looked at the forecast for our next Friday in – the thaw having finally started. Windy, still snowy, but not too bad… We loaded the van with feed, navigated the narrow cleared passage between the drifts (apparently the deepest for 40 years on the road in places), reached the car park and spied with binoculars.

Hen sights the reindeer just above the snow drift

Reindeer! Real live reindeer! Calling against the wind, they heard us, and Pagan led them down.

Phew, we could feel like reindeer herders once again!

Wild weather but happy herders with hungry Holy Moley

Andi

9th October 20209th October 2020

My memories of the reindeer (part two)

Here’s the second part of Beth’s blog about volunteering with the reindeer over the years, and what it means to her. The first part can be found here.

One of the earliest memories I have of volunteering up in Aviemore is being sat in the back of the van in the summer with a small calf between my legs we were bringing back down the hillside for the evening (Editor’s note – this was a hand-reared reindeer calf who was at this point spending his nights in the paddocks beside the Reindeer Centre, and his days up on the mountain with the main herd in the enclosure. We don’t routinely transport reindeer up and down the hill in the back of our van!!!). He was so small, but I remember walking him down the hillside and when we got in the van he laid his head on my lap. It’s such a small thing but it meant so much. These amazing animals and I was lucky enough to be able to help and look after them!

Hand-reared calf Fergus tripping Abby up (a regular occurrence), en route to and from the hill daily

When I say the Cairngorm Reindeer Herd have a lot to answer for, I mean it. When I turned 16 I landed myself a job at Stockeld Park, near my home in Yorkshire, which is one of the many locations the Cairngorm reindeer have a reindeer parade at Christmas time. It is because of the reindeer that I got myself the job. A few years prior to getting the job one of the managers told my dad that when I was of the age to be able to work I was to fill an application out and they’d have me working on their team like a shot. And so I did. 21st May 2015 I was at Stockeld Park picking my uniform up. On my first shift there a few weeks later I walked into the shop where I would be working and a poster was behind the counter with my face on it from the previous Christmas event. I was known for a while as “reindeer girl” as most the staff first knew me for helping out at the Christmas events! That name lasted with me till I left a few years later.

Having a quiet word with 6 month old Lora at a Christmas event.

I could go on and on about the memories I have made volunteering. But I won’t bore you all! Just two more memories that have given me so much happiness -one of them I was able to bring experience from my care work background into the day I spent with a family doing a half-day reindeer trek (which doesn’t run any more). I can’t remember the year but I remember going out early on a hill trek with a family with a young boy. They had adopted a reindeer in the past and all were excited to do the hill trek. It was a glorious day. The sun was out and it was warm. The young boy had autism and was very shy at first. It took a while to encourage him to take the rope and lead the reindeer on the walk. When he did it was like talking to a new boy. He was full of smiles and was so happy. I remember after the trek a reindeer called Lego, who he had been leading, laid down in the long grass. I’d turned away to talk to some of the other people and when I turned to see the young boy he was laid down cuddled into Lego. It was an amazing thing to see. It was like seeing a boy and his dog. They were so peaceful and seemed in their own world, and it melted my heart and made my day to see this young boy so happy.

When I was in my second year of sixth form it was mandatory to do a week’s worth of work experience during the summer after. Most people in my class chose to go work in a coffee shop or wherever their parents worked. Nope. Not me. I hopped in the car (which gave my family an excuse for a weekend away) and got myself up to Aviemore. I stayed in the Youth Hostel a few minutes away from the Reindeer Centre. That week I cooked for myself (may have burnt a meal or two…), I went for plenty of walks nearby where I was and most importantly spent five days working alongside the staff at the Cairngorm Reindeer Centre. I loved every moment of it !

Up on the hill with the reindeer on a drizzly day

I can also remember the day we went up on the hill trip and me and Imogen who was working there at the time went hunting for Pokemon on the way back down the van on what used to be a big craze back then on the Pokemon Go app! That’s also the same day Hen had asked me to help check a reindeer’s temperature… another new experience I had never done before!

This was the week that I was pushed the most. I had so much fun and I was also tested on my knowledge of the reindeer. Fiona had mentioned to me on the first day that by the end of the week she was wanting me to lead a hill trip from start to finish. Now I panicked. But eventually, on my last day, I took a small group of visitors up to see the reindeer. After I had done that I was so proud of myself. I have never had the most confidence. In school I would shy away, wouldn’t even put my hand up to ask a question to the teacher. But whenever someone asked me to stand up and talk about reindeer, it was like I was a new person. I could give a speech on the information I knew and then would be able to answer questions people had to ask. I will never be more grateful to a bunch of people then I am to those I have worked with at the
Cairngorm Reindeer Centre. They have helped me come so far in life and are part of the reason who I am today.

Getting back on topic, that same week I helped out in the office, cleaned the paddocks, cleaned the visitors centre, helped in the shop and on my evenings I spent a lot of them walking and being at one with the beautiful area Glenmore is. I can remember on one of the nights Fiona had invited us to join in with their “Come dine with me” evening. That day me and another volunteer, Blyth, had helped prep some of the food they would be cooking that night. It was just lovely. I felt so involved and learnt so many skills that week. I remember sitting on the train and not wanting to go home.

I have also helped at a fair few Christmas events, mainly Stockeld Park and Beverley. Beverley by far has to be my favourite. It’s so busy and feels so festive. I used to love answering questions people had and talking to the children about Christmas and the magic of the reindeer. I remember one year helping harness the reindeer ready for the event and one of the reindeer lifted his head and bashed his antlers in to my head, bad timing on someone’s behalf and the next day I remember going to school the next day with a bruise going
from the top of my head down to my chin on the left hand side… it was bragging rights and gave me an excuse to chat all about the reindeer event!

Me (right) at the back of the sleigh with Hen, Oasis and Bingo leading

Now I feel I have gone on long enough. And it’s time to wrap up this journey I have brought you on and the memories I have shared. I have met some amazing friends over the past 19 years. Who would’ve thought one reindeer called Biscuit could have brought us a friendship with a lovely lady called Carola who lives over in Holland, and from there many friendships grew. We then found more “reindeer crazy” people like us and started a Reindeer Groupies Page” on Facebook. We’ve had many meetings through the years and have made many memories. I will forever be grateful to everyone up at Reindeer House. You all hold a special place in my heart and I so hope that in October 2020 I will be back up, starting a new chapter of memories by bringing my partner and his daughter up to see the reindeer and hopefully sharing the magic and love I have in my heart with them for these lovely creatures.

Beth

With fellow ‘groupie’ Pandra! Andi looking a little less than impressed in the background – Christmas training on yet another wet, manky day!

7th July 201729th March 2024

Who’s who at Reindeer House (Part 1)

Times are a-changing and we thought we’d keep all you lovely readers informed with who is working here at Reindeer House. People have left, people have arrived, but the reindeer herding goes on…

So here goes:

Imogen and Abby (aka The Fierce and The Fluff) who both worked here for a few years have left in the last couple of months, moving on to new places and new adventures. We miss them both greatly (and their banter!), and for all of you out there who knew them as herders, we know you’ll miss their characters too..

P1150037 — Abby on a beautiful day with Lace.

A sunny winter’s day surrounded by reindeer is enough to make anyone, Imogen included, smile!

Ruth is our newest member of staff, who joined us during May. As a redhead she has gone through so much sun-cream since arriving that we’ve decided there should be a redhead grant from the government to cover the cost of this, so you can wish us luck on this venture. Ruth has a fantastic knowledge of the plants and animals of Scotland, and makes tours out to see the reindeer a whole new learning experience for both visitors and others herders!

Ruth with one of our calves from this year.

Olly is back! Olly has worked at the reindeer centre on and off seasonally over the last few years, but is finally here to stay (we just can’t keep him away). Known for his flamboyant shirts and braces and excellent (and probably early-morning-sleep-related) comments, Olly is just great. Full of enthusiasm, knowledge, practical skills and creativity, Olly keeps us amused and is an excellent man to have about.

olly 2.jpg — Olly amongst a hungry herd of reindeer.

After having been here only four months Morna has proved she can handle the most difficult of situations. She wears many hats – equally skilled with hammer or pen, paint brush or calculator. Her calmness is appreciated by the reindeer who are at ease in her presence and us herders appreciate her love for life. Growing up on the Orkney Isles she is at home in wild places (but whatever you do don’t start a snow ball fight with her as she is likely to hurt herself).

Dave has been here now for just over a year, so is a well-known bearded face at Reindeer House. Our only resident New-Zealander, Dave has worked on his Scottish reindeer call to make sure the reindeer can understand him, which makes us all chuckle here at the Centre. Dave never seems to get fazed or frazzled, and is one of those genuinely lovely people who calms the rest of us down simply by being around, and visitors seem to come away from the hill trip in a much more relaxed mood than they began in. And although he has been here for over a year, the secret finally slipped out that Dave has never mixed a bag of hand feed…

Hen and Andi have both been here for a good number of years, and make sure everything runs smoothly here at the Centre. They are in charge of everything from our whole reindeer adoption database, to creating new road signs, to making sure the reindeer get the right amount of food, and to keeping us newbies in line. As Hen has been confined to crutches for the next few months, she is currently being our office-extraordinaire and we are all on orders to take photos of the reindeer down so she can keep up with how they are doing. Andi has taken up the slack of the missing Hen’s ID knowledge on the hill, and is providing a fountain of knowledge and tips for who is who. Andi is the herder to go to for all our stupid questions, and keeps us in line with her patience and loveliness.

Hen on Christmas tour, with a sleepy Topi on her shoulder.

Tony and Carol Dilger (6).jpg — Andi leading the herd of calves and other females out onto the hill.

Catriona is the oracle: our accountant, organiser, keeper of records, and all other hosts of jobs that need an experienced hand. She has been keeping the reindeer centre in line for longer than a few of us have been alive, and I’m not sure how the centre would work without her.

Sheena is a friend of the Reindeer Centre and has been around for over 25 years. She works on and off, filling in days here and there. She is the master of badge-making and incredibly full of energy at all times.

Stella and Ann are our long-term regular volunteers. They have helped out in many a sticky situation, have known the Reindeer Centre and all the staff over the years, and never fail to cheer us up with an odd packet of jaffa-cakes or biscuits turning up on the table.

And last, but of course by no means least, come the rest of the Smith family. Tilly and Alan, the owners of the company, are kept busy both here at the Reindeer Centre and over on their farm, working with not only reindeer but a whole host of animals, including Soay sheep, Wild Boar and Belted Galloway Cows. Over on the farm there is also Derek and Colin (brothers of Alan), and Alex (son of Tilly and Alan). Emily is Alex’s wife and, showing the reindeer centre to be a true family business, also works here for the odd day here and there.

Fiona, as many of you will know, is the backbone of the Reindeer Centre. Along with her brother Alex, they make the first native Scottish reindeer herders and her knowledge of the reindeer and how to work with them is long-ingrained. Fiona ensures that the whole of the Cairngorm Reindeer Centre organisation runs smoothly and the reindeer are happy and healthy all year round. Fiona also takes on much of the behind-the-scenes work, along with the hectic job of organising the whole of the Christmas period…

We have too many volunteers and occasional staff to mention by name who turn up and massively help us out on a weekly basis, but who without, many jobs would go undone. So a big shout out to them all, for their fantastic help over the years. And of course, there are a whole host of others, family and friends of the Reindeer Centre, who work on and off or just help out, and are there to cheer us up if the occasion arises!