Thanks to this year’s volunteers!

I thought I’d write a wee blog to thank everyone who has come to volunteer for us this year. However, if you’ve volunteered in a previous year, please don’t be remotely offended if you’ve not found your name in a blog like this – it’s literally only because I have a few spare minutes and Ruth (blog master) is sitting next to me… so probably time I wrote a blog once again. Gotta keep her sweet…

Volunteering this year has had a slightly different feel to it, as the Paddocks normally take up a considerable amount of a volunteer’s time each day; poo-picking, sweeping, opening and closing them each day, chatting to visitors out there… But this year that aspect has vanished completely, so volunteers have been able to be a bit more ‘relaxed’ during their week, sometimes not starting until gone 10am. Unheard of in the past! Although sadly this luxury was not afforded to us full-time herders… Volunteers this year have therefore spent the majority of their time helping us on the Hill Trips, usually twice a day, with rather less time spent pottering about down at the Centre.

Caitlin joined us for a week in August. Here she is with Hemp and Limpopo in the hill enclosure.

Normally we take volunteers each year from May to October, but long-term regular volunteer Emm is afforded special status, often coming outwith these months. She managed three stints this year, and you’ll find many blogs over the years from her on our website, the most recent (at time of writing) being here. We love having Emm here to volunteer!

Emm with her adopted reindeer Mo, braving the weather at a very cold and wet local Christmas event a few years back.
Emm in September this year with Cowboy and Mivvi.

I’ve just peered at the wall calendar here in the office and counted 26 other volunteers who gave up a week of their time to come and help us this year – as ever from all walks of life and ranging in age from 18 to late 60s (I’m guessing – apologies if I’ve offended and congratulations if I’ve flattered!). We love this range of people from all walks of life – it’s much more interesting for us to have a stream of totally different people here every week than it would be to get people all of like mind.

Of those 26 people 12 were returnees, which I guess means we must be doing something right! There’s an element of apprehension for us on a Monday morning when a ‘new’ volunteer is due to arrive, not knowing what to expect of someone – the scant info we gather in the application form only goes so far to give us an idea of what someone will be like. This year everyone, new or returnee, has been absolutely wonderful though, so we never needed to worry.

Stephanie returned for a week in June of this year, the third year on the trot! Stephanie is pictured doing a very important volunteer job – offering the slightly leaner youngsters some extra food at the end of a Hill Trip. Yukon is delighted!

So huge thanks must go to all 26 lovely volunteers, in order only of when they visited: Victoria, Jayne (who wrote a lovely blog you can read here – thanks Jayne!), Anne, Kerry, Rachel C, Marcus, Stephanie, Anna, Wendy, Aleksandra, Becca, Rachel S, Jocelyn, Nora, Caitlin, Katie, Callum, Helen, Christine, Karen, Sharon, Colin, Sophie, Lisa, Emily and Brenda. You are all amazing! A special shout-out to Nora, who at 18 was our youngest volunteer but also the furthest travelled – having persuaded family to come on holiday to Scotland from Washington D.C. in the States, so she could spend a week of that time with us!

Rachel S joined us in July for a second time. This is herder Kate with Dr Seuss and Ärta (left) and Rachel with Ob and Iskrem (right) helping out with harness training.
One of the main responsibilities of a volunteer is helping out on Hill Trips, carrying food, helping dish out the hand feed, and talking to our visitors. This is Alex who helped out in July for a week doing a sterling job of not letting Jelly in to the white bag!

Another person to mention is 14 year old Maisie, who lives locally and is the daughter of family friends of the Smiths. This year Maisie has been joining us on some days in the school holidays and has been wonderful, super chatty and sociable for such a young lass, and always keen to get involved and help out. She’s also very fit, being into lots of outdoor sports, so puts me to shame anytime I’m on the hill with her!

Borlotti saying hello to the lovely Maisie!

And the final person to mention who’s a constant help throughout the year is Carol. Carol started out as an adopter, living relatively locally, and has progressed to being a regular volunteer, helping on the Hill Trips most weekends. She has finely honed her hand-feeding talk over the years and now has the groups listening with bated breath!

For anyone reading this that is thinking that a week’s reindeer herding sounds like a fit for them, why not come and join us?! We start booking in each season’s volunteers each January, so drop us an email then if you’re interested and we’ll send you an application form. We can’t provide accommodation unfortunately, but there is both a campsite and a youth hostel within a couple of hundred metres, not to mention a huge amount of other accommodation elsewhere in the area.

But finally, I will finish on a sad note. Our wonderful long term volunteer Paul, who visited for a fortnight twice a year for around 25 years, initially with wife Pat – sadly passed away in his mid-eighties this summer. Paul was a retired joiner and so built all sorts of things here over the years, mixed all the feed for the reindeer and generally made everything wobbly and creaky into something strong and stable. He could talk the hind legs off a donkey, keeping us constantly entertained with his stories, and did his best to get us all drunk in the evening at least once during each stay! We will miss him hugely.

Paul with Olympic, his adopted reindeer.

To you, good sir, we raise a dram.

Hen

Times a changin’

‘Here’s something to give you all a laugh…’ Fiona ambled into the office yesterday afternoon brandishing a piece of paper. It turned out to be a copy of the rota from July 2009, which sure enough caused much hilarity. Only five staff running the whole shebang? Just… just 3 staff working that day… in midsummer? Fiona – you worked 27 out of 31 days?! Why were you and Mary working six day weeks in the first place?

A Hill Trip 15 years or so ago, before tourism really exploded in the area.

It got me thinking about how different the Cairngorm Reindeer Centre is now compared to 15 years back – it’s a totally different beast; in some ways almost unrecognisable. Having started in 2007, I was away for the summer of 2009 (still attempting to have a ‘proper’ career), but the July 2009 rota looks very familiar to rotas of my first few years – fewer staff and fewer days off.

Pretty much the entire staff of the Reindeer Centre one winter… Ceris, Sally, Sofia, myself, Mary and Fiona in the front (cuddling hand-rear Grunter). Now it takes double the amount!

The massive change in everything here at the Centre has come about for multiple reasons, but the main one is the explosion in the tourism not only in the area, but in Scotland as a whole. When I first started we were very much a wee family business, taking a handful of people up the hill to see the reindeer daily. Ok, slight exaggeration perhaps, but looking back that’s what it seemed like, compared to the more professional, bigger and busier business that we are today. Well, vaguely professional anyway. Sort of professional. Actually, not very profes… Well, bigger and busier business anyway.

Gradually becoming a bit more professional… new sign replacing the ancient crappy one! North and Byron look relatively unimpressed.

Much of the increased tourism I think can be put down to social media. We used to spend hundreds, perhaps even thousands of pounds each year on advertising, both having our leaflets distributed over the Highlands and adverts printed in local publications. Now, we basically don’t do anything at all. There’s just no need – use it right and social media provides free advertising for a business. We operate at capacity much of the time now, with not enough hours in the day to run extra tours, so there is no point in attracting people only to turn them away. Scotland as a whole has experienced this huge increase in tourism in latter years, some places for the better and some for the worse, the infrastructure struggling to keep up. Anyone living in any UK ‘beauty spot’ such as the Lakes or Snowdonia will know what I am talking about.

15 years ago we had no limit in numbers on the Hill Trips purely as none was needed – and we never had any issues. But about 10 years ago we had to adjust this, first limiting the Trips to 25 groups of people (parking space being the foremost problem at that point). By the time we re-opened after the first Covid lockdown, we needed to limit the number of actual people too, as it was clear that overcrowding was fast becoming an issue. We settled on 50 people as a maximum, with Trips of more than around 20 people requiring two guides rather than one. I shudder to remember the occasional group Trips we used to do for tour companies of well over 100 people… with one herder. Incidentally, the biggest company that used to visit us – and had several groups on the calendar back in July 2009 – were an international student organisation who used the acronym ‘ISIS’. I think they probably changed their name at some point…

Some things never change in summer. Summer = lazy reindeer! Dr Seuss here is one of the laziest… Photo: Elke Mackenzie

Looking at the July 2024 rota, there are 13 names along the top. Most of us now work four day weeks, with the younger and newer staff on five day weeks (although it’s usually just a matter of time until a plaintive voice says ‘um, Fiona, about next year… I was wondering…’). Several staff now just work a couple of days a week alongside another job, so altogether there are heaps of us – along with a different volunteer each week, plus a regular weekend volunteer. In the summer holidays 6 staff work daily, plus the volunteer. How on earth did we sometimes manage with only three?! In the middle of summer! I guess we could at this point mention that collectively all the staff back then were a lot younger than the average nowadays, but even so… and also that suggestion makes me feel old.

But necessity demands change over time and bit by bit we have attempted to drag ourselves into the 21st century, bringing in bookings form and procedures the office rather than vague notes on a calendar; 1st aid training for all staff, and eventually an online booking system for visitors too. As I type Andi is in the process of upgrading our computers and digital storage systems in the office, as we’re at our wit’s end with them all. Progress. The new Centre building, currently half-built next door, will be the most obvious major jump forward, finally providing full accessibility to the Paddocks for all abilities. And a toilet for visitors (just the one mind, we’re not going too overboard)!

The biggest change of all. The old Paddocks and Exhibition…
…and the new Centre and Exhibition underway.

It’s important to make it clear however, that even when we move into the new building we intend to do our best to retain our ‘character’ – rather quaint perhaps, and very much a friendly, family run business. It’s a fine balance between visitor provision and ‘familiarity’ I think – bigger, ‘posher’ companies have designated staff doing designated jobs, but this leads to unfamiliarity between roles, and that is not a road we are willing to go down. The staff that serve you in the shop will be the same staff who look after the reindeer themselves, who do the office work, the maintenance, lead the guided tours… you get the picture. This was the case back in 2009 and remains the case in 2024 – everything changes but at the same time nothing changes.

Hen

Heading off for the summer

Back in late May, our thoughts start to turn to getting the cows and calves out of the hill enclosure, so they can spend the summer months free-ranging on the mountains, getting peace and quiet and the best of the grazing, and the cows can teach their calves the lie of the land too. In recent years, we tend to take them out in two batches, allowing each batch to spend a couple of weeks in the main section of the hill enclosure first. This has two-fold benefits – it helps to strengthen the calves as they move around more than they do in the smaller ‘nursery’ area, but most importantly it exposes the calves to visitors. This makes our job in the autumn easier when the female reindeer return to the hill enclosure, as the calves are much more relaxed in amongst people than they otherwise would be – even though they’ve barely laid eyes on a human in the interim.

Setting off up through the top part of the hill enclosure

Prior to leaving the enclosure, the cows and calves are all checked over, and given Spot-on to help ward off ticks. We then halter up all the adult females, as it’s a far less stressful process to just lead the reindeer out of the enclosure rather than to try and herd them. We do this in an evening rather than during the day too, as it lessens the risk of us bumping into hill-walkers, who may have dogs in tow. Any young females of a year old who are tagging along with their mums and new siblings aren’t haltered, as they will just follow anyway.

There’s a lot of grunting to start with, as everyone establishes where their calf is, and the calves wonder why there are so many human legs in their herd suddenly!
Out through the gate at the top of the enclosure
Everyone has settled down and is enjoying the evening wander!

We take the group about a mile or so from the top gate of the enclosure, although the spot we leave them in is only actually a couple of hundred metres from the fence and the far end of the enclosure.

A good year for the cotton-grass this year!
I ran ahead ahead to get some photos, meaning I could sit and relax in the sunshine once I’d got into position!
Progress isn’t particularly fast with so many reindeer on halters, so there was plenty of time to chat along the way!

Some years in the past the cows have taken off at speed into the distance as soon as they’ve got the chance, but this batch were more than happy just to graze and chill out once we’d taken halters off and released them. This little chap (above) was born a bit prematurely, so had to be bottle-fed for a while whilst mum’s milk got going, so he’s very tame!

The face of a Lotti who’s just realised that two birthday cakes and a birthday present have been carried the whole way out as a surprise!
Birthday cake all round!
And in classic unpredictable Sheena-fashion – a watermelon! ‘What is the heaviest and most unexpected snack I could possibly bring?!’
Some time to chill out for us too (although the sun had sadly disappeared behind the hill by this point).
At this time of year the reindeer have started moulting around their eyes, their darker summer coat showing through and giving them all ‘panda eyes’.
Time to go, for us and them.
Heading home! How could I not finish with this photo?

Through the summer months we see very little of the female reindeer and their calves, leaving them to graze in peace after spending around 6 weeks in the hill enclosure. We will head out to look for them occasionally though, when time and weather allow, but the next time we have proper contact with them again is from August onwards, as they start to return to the hill enclosure in dribs and drabs. It’s like catching up with old friends again!

Hen

Photo Blog: June 2024

Scruffy reindeer month! Not their most photogenic season but a wonderful time of year nonetheless. The cows and calves left the enclosure to free range in the mountains and the males in our enclosure are looking super with lovely velvet antlers.

3rd of June: Putting out the first batch of cows and calves of 2024.
4th of June: The remaining cows and calves in the enclosure are now old enough to mingle with visitors on our Hill Trips.
6th of June: The two palest calves of 2024.
7th of June: This lad, Espresso, is already very friendly and bold!
10th of June: Yangtze saying hello!
13th of June: Isla is back for the summer, hoorah! Here she is spoiling Sherlock! Just for reference Isla is 6ft so Sherlock’s antlers really are that tall!
13th of June: The lovely Zoom.
16th of June: Gorgeous Winnie on a very soggy day.
17th of June: The first harness training session of 2024.
17th of June: Druid LOVES feeding out of a white bag but the exact same food offered in a hand , no thank you!
18th of June: Ärta looking handsome!
19th of June: A trip out to see the free rangers. Found a wonderful bunch all looking very happy and healthy!
21st of June: Busby posing beautifully on a rock!
23rd of June: Lotti and Amy feeding the herd their breakfast.
26th of June: Cameron and the waiting herd.
27th of June: Lupin!

Ruth

An Update on our New Reindeer Centre

In January 2021 we embarked upon a project of a lifetime here at The Cairngorm Reindeer Centre. For many, many years we have operated out of Reindeer House, with a modest shop/reception area and to say the least a cramped office.

Visitors arriving would sometimes come in and say ‘where’s The Cairngorm Reindeer Centre’, slightly incredulous that our place, with such a grand name was so small and homespun. But equally many of our visitors and supporters have loved the way it is and I suspect are slightly worried that any change may be for the worse.

We hope the new Centre will bring as much joy as this to everyone who visits the new Exhibition and Paddocks! Photo by Joanne Weston, taken in October 2023. Thanks for sharing it with us!

But please be rest assured that the reindeer, the herders and the passion for our unique herd of reindeer will be no less than it already is and our new facility will tick lots of boxes for everyone, whether able or unable to make it out onto the hill to see the free-ranging herd. It will also be a game changer for our dedicated reindeer herders who will be able to work out of a purpose built work place where they can ‘come in from the cold’, dry their clothes and work in a comfortable spacious office with a dedicated area to have a break.

Taking down the old Exhibition in January 2024 – the end of an era!
A tractor was recruited from the farm to help with the clearing of the old Exhibition.
The clearing continues.

The site for the new building is in our reindeer Paddocks, which is quite a steep bank, so there was an initial dig out to provide a flat surface at the same level as Reindeer House on which to place the foundations. That started in mid February and without a doubt the snowless winter worked in our favour. Since than the foundations have been laid, the concrete floor poured in and then in a flash a very large crane arrived, the site was buzzing with tradesmen and a lorry came with prefabricated panels. The crane lifted the panels on to the site and the internal walls and roof of the building went up in double quick time.

A great big hole!
The gabion baskets go in behind where the new building will be – March 2024.
The freshly poured concrete floor.

Right from the start, after we received an extremely generous donation from a long term supporter the process of finding an architect, doing a feasibility study, drawing up plans and finally going for planning permission has been seamless. Much credit needs to go to our architect Catriona Hill, from Oberlanders, who has been our guiding light/guardian angel throughout the process. And here we are now more than half way through the construction and a completion date pencilled in for the end of October.  

By the middle of May we could really see what space we will have for our shop, exhibition, reception area, toilet, office, plant room and staff room. We are limited for space because we still need as much room as possible for the reindeer Paddocks, but we are extending their range into the wood to provide them with shelter from the hot sun and rain (they of course won’t need shelter from the snow!).

And just like that, within a few days the building went up and the roof went on.
The new Exhibition space.
Huge window in the Exhibition!

So, when we are all finished and everything is open as normal visitors will arrive and come into the new Centre before making their way through the new exhibition and on to the reindeer out in the Paddocks. With the incredibly successful crowd funding we will be kitting out the inside of the Centre and the Paddocks with all our fascinating facts about reindeer, the history of the herd and the amazing world of reindeer herding. We also intend to have some immersive film of our reindeer in the different seasons. In particular to be able to show visitors, who are unable to walk out onto the mountainside just how friendly and well adapted our reindeer are to their mountain environment.

Tilly

Photo Blog: May 2024

Who takes a holiday at the beginning of May? Yep, three full-time reindeer herders! Myself, Fiona, and Lotti got back on the 8th of May to 13 calves already romping around on the hill. What a treat to see them all and catch up properly on all the news from home.

We got straight in to the thick of it and the calves kept on coming. Hill Trips were fully booked during the bank holidays and Whitsun Week. We had some shorts and t-shirt weather and some FULL waterproofs and warm hat kinda weather. We’ve also been busy in the office running our Crowdfunder campaign which is going incredibly well (please check it out here if you haven’t seen it yet: https://www.crowdfunder.co.uk/p/a-reindeer-experience-for-all). Adoptions are still flying out the office and the June newsletter is being written. Oh, and the brand-new Reindeer Centre went up before our eyes in around 3 days in the middle of the month! An action-packed month!

Just a reminder – we won’t reveal the names of the new mothers until after we’ve let our adopters know in the June newsletter so I’ve tried to be deliberately vague. Enjoy… !

8th of May: On my first day back to work I have the pleasure of being the first person to lay eyes on this tiny lass. Ignore her blue toes – we always spray their navel with an antiseptic spray and I accidently got her foot!
10th of May: As I fed the cows and calves this little dude comes to say hello.
11th of May: The father to around half of this year’s calves!! Sherlock looking very proud of himself.
15th of May: Little and Large. Big bull Spartan walks past a mum and her new calf!
16th of May: Zambezi is no longer a calf! She’s now classed as a yearling, but is still just a beautiful!
17th of May: Calf peek-a-boo! This wee one is still not brave enough to come say hello.
17th of May: Calves come in a variety of colours from pale to dark.
17th of May: Merida and her seven year old son Dr Seuss sharing a moment together!
20th of May: Another cutie with distinctive dark eyebrows.
22nd of May: Aztec on a very ‘atmospheric’ Hill Trip! His favourite time of the day is the hand feeding session, this is him recovering.
26th of May: Four-day-old calf, he’s small but doing very well!
27th of May: This is where we found Ochil this morning! She’d managed to break-in to the lichen store and was having the time of her life.
29th of May: A gaggle of chilled out calves on our Hill Trip.
30th of May: Dr Seuss again, this time with his younger bro Ärta.

Ruth

Volunteer Blog: From the rutting season to the calving season

Sherlock during the rut in 2023.

I first visited the Cairngorm reindeer herd in August 2000 and since then have visited on many occasions with my husband and our three daughters.

Over the years we have made badges and paper antlers, hunted for elves, taken countless photos of our daughters sitting on the sleigh outside the shop, handfed the reindeer, and have never tired of the beautiful walk up to the hill enclosure.

Our last family trip was on Valentine’s Day in 2022 when we headed out in the pouring rain on the 11am Hill Trip to visit the free ranging herd high up on the mountain. It was following that trip that I heard about the chance to apply to become a volunteer and spend a week helping out at Reindeer House and decided to apply.

Jayne’s husband and daughter smiling despite the rain thanks to Gloriana. Hard to believe this soggy experience made Jayne wish to volunteer with us!

In October 2023 I packed my tent and drove up from Lancashire to spend the week at Glenmore. I was rather apprehensive turning up at 8am on Monday morning with a rucksack full of waterproofs and sandwiches but I needn’t have worried. I was immediately greeted by a room full of very friendly reindeer herders, several dogs and a handful of puppies!

My volunteer week was action packed. In the morning I helped with handling the reindeer down at the Visitor Centre, feeding them, cleaning up and getting everything ready for visitors to come in at 10am.

During October there is just one Hill Trip a day. I would go up onto the hill, carrying a bag of food and talking to visitors about what I was doing. Each day I would heat up some milk and carry it up the hill in a flask to feed two calves named Winnie and Alba who had been successfully hand reared and were now on the hill with the rest of the herd. Whilst I keep insisting that I don’t have a favourite reindeer I do have a soft spot for Alba!

Winnie and Alba, hard not to develop soft spots for these two girls!

October is the rutting season which was quite eventful! The hill enclosure was being used to manage the annual breeding as well as for daily Hill Trips so there was plenty to do. Two male reindeer had been selected for breeding. Sherlock was out on Silver Mount with some of the females whilst Jelly Bean was in another part of the enclosure with some of the other females. Daily checks were made of all the reindeer and extra food provided. It was quite an experience to see these normally very docile males displaying anything but docile behaviour and to see their interactions with the females as they came into season. I was certainly happy to stay behind the fence!

Sherlock out on Silver Mount with Bordeaux, one of his selected cows.

Volunteering in October also meant that I got the opportunity to be involved in the first week of the Christmas sleigh training. I’ll never forget being pulled up the hill from Glenmore Visitor Centre in a Sleigh!

Jayne at the front of the sleigh in hi-vis, on crowd control duty.

I learnt so much that week and thoroughly enjoyed it so it was no surprise to my family when I asked if they would mind if I abandoned them once again this year to spend another week volunteering.

My return to Glenmore was sooner than I imagined and I was back again at the start of May 2024 – approximately 220 days since my last visit – which quite coincidentally happened to be about the same period of time as the average gestation period for a reindeer!

How lucky was I – having experienced the madness of the rutting season I was now in the thick of the calving season.

One of our gorgeous calves.

Three calves had already been born when I arrived on a wet bank holiday weekend and over the course of the week that I was there another 12 were born on the hill.

During my second stint as a volunteer there was no Paddocks and Exhibition to attend to as it has been knocked down over the winter and is in the process of being rebuilt. There was plenty to do though with two Hill Trips a day, plus an early morning walk to find reindeer, check on them, locate newly born reindeer and help with a whole host of other daily jobs to be done.

New mum Vienna and calf Mocha.

Watching how quickly the calves developed and became so sure footed in such a short space of time was amazing and as the new mums relaxed into motherhood it was a joy to just sit and watch them interact. It’s hard to imagine that in just a few weeks the mums and calves will be out free ranging across the Cairngorm mountains.

During the time I have spent with everyone who works with the Cairngorm Reindeer I have learned so much about these beautiful animals. I have thoroughly enjoyed helping to take visitors up onto the hill, telling them about the reindeer and talking to them about all sorts of things!

Sherlock looking a bit different from Jayne’s last visit.
Zambezi and Shannon now yearlings in May 2024, in the previous October these were some of the calves that were being trained to walk behind the sleigh.

I feel so privileged to have had this opportunity and am rather hoping that I will be allowed back again next year ….

Jayne

Photo Blog: April 2024

April has flown by. The first half of the month busy with the Easter holidays. We’ve had some wonderful Hill Trips both out on the free range and also in our hill enclosure here on Cairngorm. Although not much spring weather it has to be said.

The second half of the month was busy with moving reindeer around getting them in the right places for the fast-approaching calving season. Most pregnant females have been brought into our hill enclosure now and the “single ladies” (the old girls, young girls, or ones having a year off motherhood) were put back out to free range. We’ve also brought the first males back into the enclosure after their winter free ranging at our second site. Lovely to see some of the boys back.

The office has also been busy as always – my jobs have included newsletter preparation, working on adoption packs, preparing the 2025 reindeer calendar (wahoo – it’s just gone to print), trying to up our social media game, sorting emails, drinking tea…

It’s been a fun month watching antlers casting and growing, and bellies widen on our pregnant females. Bring on the first calf of 2024!

2nd of April: Moving the herd with Lisette at the back doing a wonderful job as ‘sheep dog’!
3rd of April: Danube with her tongue out!
5th of April: Juniper and Sundae in a blizzard!
6th of April: Fern and Okapi soon to be 17 and 16 years old respectively are the first over at the feed bag!
8th of April: Sunshine!! A rare sight this month. Moving the herd into position for our Hill Trip.
15th of April: Dr Seuss is back in the enclosure after a winter free ranging in the hills. He’s clearly feeling snoozy after the Hill Trip. He takes his role as chief hand-feeder incredibly seriously!
17th of April: Sunny (our hand-reared calf from 2022) was back in the hill enclosure for a short while and followed me back to the gate just like he used to as a young calf!
16th of April: These 11-month-old calves get to feed out of the bag for another month before they turn into “yearlings”. Orinoco is the cutie closest to camera.
18th of April: Mushy, Spy, Dante, Ladybird, Sambar and Sunny.
22nd of April: Sherlock looking handsome with those big velvet antlers.
23rd of April: A lovely morning with Tilly on the hill.
24th of April: I headed over to the farm to help Tilly with a farm tour. Lovely to see some of the boys I haven’t seen much of this winter, like Druid here!
24th of April: The lovely Hemp!

Ruth

Reindeer herder pet peeves!

I thought I’d write a bit about some of our biggest reindeer pet peeves this week – and undeniably, there are quite a few… Pet peeves 1-4 are tongue-in-cheek, so don’t take offence if you’ve made one of these slips in the past – no doubt some of us did too before becoming reindeer herders! But peeves 5 and 6 are serious, and a cause us a constant headache – please don’t be *that* visitor…

Number 1: ‘Reindeers’

The biggest pet peeve of all is most definitely… ‘reindeers’. The plural of reindeer is reindeer, with no ‘s’, and whilst I’ve never heard anyone say ‘sheeps’, ‘reindeers’ is a very common mistake. It’s only a little thing and it’s hardly going to change the world if you say it right or say it wrong, but it’s just something that grates so much. You will see a tiny shudder of horror pass over any one of us if you see us talking to someone who uses the word ‘reindeers’. Not to mention my roar of disgust earlier this year to open our local paper – who really should know better – to find that they had used ‘reindeers’ (in very large font) in the title of their article about us. Face plant.

One REINDEER…
…multiple REINDEER.

Number 2: ‘Horns’

I guess there’s really no reason for people to know or understand the difference between antlers or horns, unless they have background knowledge in biology. But still, when reindeer’s antlers are referred to as horns, it’s something that makes my eye twitch – the word just sounds so wrong. To educate anyone that doesn’t know (every day’s a school day), animals that grow horns, such as cows, sheep and antelope, only grow one set in their lifetime and the horn is made of keratin, the protein that your hair and fingernails are made from. In contrast, antlers are made of bone and are grown by members of the deer family only, and they are grown annually, falling off each year. Technically therefore, they are classed as ‘deciduous’ – not a word normally used other than in relation to trees.

Reindeer have antlers.
Whilst sheep have horns. Photo: Alex Smith

Number 3: Reindeer imagery at Christmas

Oh god… where to start? I think 99% of ‘reindeer’ imagery used on Christmas cards, decorations etc, are not actually reindeer at all.

Where to start?! Santa’s sleigh pulled by… fluffy white Wapiti? They certainly ain’t no reindeer….
Don’t get me started on the fact that reindeer and penguins are found in different hemispheres. They live at opposite ends of the planet, and always have (other than the introduced population of reindeer on South Georgia who lived there for around 100 years before being eradicated about 10 years back, but I doubt that this Christmas card designer was aiming to represent the fauna of a South Atlantic island). In fact, don’t get me started on the (lack of) connection between penguins and Christmas at all…
Granted, it is a reindeer. But with a set of… red deer antlers on it’s head. Backwards on it’s head. I don’t even know where to go with this. The worst thing is it is an advert for a reindeer parade where the providers of the reindeer were – us. We send the organisers of all events we take part in a link to a load of beautiful press photos for them to use for promotion purposes, which, funnily enough, does not include the abomination above.

Number 4: Carrots

If you happen to have a child who still believes in Father Christmas and are reading this aloud to them… stop now. I don’t want to be responsible for breaking hearts. If you’re an adult however, and think that reindeer love to chow down on a carrot or two – prepare yourself for a shock. Reindeer DO NOT eat carrots. It is a myth. I’m sorry, but there it is.

Santa will eat the mince pie and he’ll no doubt enjoy the dram, but if the carrot vanishes overnight, it’s not Rudolph. Perhaps Santa’s just making sure he can see in the dark? Photo: Scotsman website

Once again, let’s shoe-horn in some education. Reindeer are ruminants, meaning they have four stomachs, like cows and sheep. They have similar dentition too, having tiny teeth at the front of the bottom jaw, and a flat, bony palate at the front of the top jaw (plus molars top and bottom at the back). This means they nip away at the vegetation with the small front teeth, swallow it into the first stomach – the ‘rumen’ – and then bring it back up to chew again with the molars before it progresses through all four stomachs. Tiny front teeth can’t easily much up a carrot, and nor do carrots grow naturally anywhere that reindeer live, so they do not form part of their diet. I am actually aware of reindeer in permanent captivity in some places being fed carrots – but any reindeer that actually eats, or tries to eat, carrots is doing so out of desperation because they are not being fed a sufficient diet.

A reindeer’s teeth. Not designed for eating carrots!

Working here taught me to quickly work out when to lie to people – if an adult brings us carrots for the reindeer then I will tell them the truth. If a small child gives me a carrot at a Christmas event, to give to the reindeer? Then perhaps they do eat carrots after all, but only on Christmas Eve. Not right now. Makes ‘em fly, you see.

Number 5: Visitors who don’t read any information when booking their tickets

I hesitated to include these last two pet peeves… but my fingers have just kept typing, and realistically, they are the ones that actually cause us herders problems, rather than just annoy us. Visiting the reindeer here at the Centre is wonderful, and we do our utmost to make sure everyone has a lovely time. But you need to know what you are getting yourself in for, and you need to know what clothing and footwear you need to bring, in order to visit the reindeer safely and with maximum enjoyment. The people who book tickets, tick all the required boxes to say they will have the right footwear etc; they understand they need to use their own car; they realise they have to walk to the reindeer, etc etc etc – and then turn up having not actually read ANY of this info, make us want to cry. Hill Trips change throughout the year, starting from different car-parks and using different routes, so having visited before doesn’t mean you know what to expect.

We have all been shouted at by angry people over the years when it’s entirely their fault and not ours that they’ve (delete as appropriate) missed the Trip/have the wrong footwear/are completely unsuitably prepared. Please. Just. Read. It. All. First. Please.

Number 6: ‘That’s not actually waterproof…‘

Peeve number 6 is linked to number 5. We ask visitors to bring a waterproof jacket with them for the Hill Trip at all times, and in the winter season (Oct – Apr) we ask them to bring waterproof over-trousers too. Obviously we can’t predict the weather and whilst waterproofs might not be needed on the day, at times they really are essential, and it is for people’s own safety that we have to insist they are wearing full waterproof clothing. Hypothermia becomes a risk quickly in winter conditions, and much more so if someone is wet to their skin.

Please understand we don’t want to turn people away, nor force them to purchase waterproofs they may not wear again, but as a company we also REALLY don’t want to be responsible for cases of hypothermia either. Safety in the mountain environment has to be foremost so you MUST come prepared for the worst weather, and just be grateful if you are lucky to get nice weather on the day. It’s also a matter of your own enjoyment – we want you to have the best time possible and you have more chance of doing so if you are not soaked through and frozen.

A wild day on the hill. Note the snow plastered down Eve, from her head to her feet, and on the reindeer too. This weather can occur anytime in the winter season of Oct – Apr. Photo: Getty Images

However, it seems the problem is deep-rooted in that a surprisingly large percentage of people seem to have no understanding as to what the word ‘waterproof’ actually means. It’s really not hard – it means… ‘waterproof’. Water can’t get through. Wet one side, dry the other. Not ‘water-resistant’, not ‘shower-proof’ – ‘WATERPROOF’. No, your ‘hiking trousers’ aren’t waterproof. Nope, nor your puffer jacket. Nor your ‘yoga pants’ (I kid you not – I have had this conversation with someone in our shop).

Cameron suitably dressed for the mountains in winter – hiking boots, waterproof jacket and waterproof over-trousers. Lots of layers underneath too. And look how warm and happy he is!

We’re rather at a loss as to how to get it across to people? We’ve tried everything. I’ve resorted lately to literally asking people if they would remain dry if I chucked a bucket of water at them. No? Then your clothes ARE NOT WATERPROOF.

As I write this today (in late March) 6 of the 26 people booked on the Hill Trip had to buy waterproof trousers in our shop (we have some ’emergency’ pairs for sale) before we would let them take part – despite knowing perfectly well upon booking that they needed to bring them, ticking a box to declare that they had them, and being reminded in three separate emails. March is not necessarily spring here – today it was full on blizzard conditions on the hill.

I can go into all sorts of other pet peeves, but I’m starting to feel a bit frazzled just thinking about it all, and I notice my use of capitals is increasing throughout this blog as I feel more and more shouty, so it’s probably time to stop here.

Hen

Why can’t I touch the reindeer?!

Reindeer have a hugely thick coat as they are designed to survive Arctic and sub-Arctic winters, and they are one of the only mammals to have hair covering every part of their body, even including their noses. So they look incredibly cuddly and visitors are usually desperate to stroke them. If you’ve been on one of our Hill Trips pre March 2020, you might remember being allowed to stroke them too, but now we have stopped this direct contact between visitor and reindeer. But why?

Reindeer and visitors mingling

First, some background information about reindeer’s behaviour to each other without influence of human presence. Reindeer are not a ‘tactile’ animal, despite their strong herding instinct. Because of their thick coat they have no need to huddle together for warmth at any point, so the only time you see direct contact between them – such as resting their heads on each other – is affection between mother and calf. Calves stay with their mums for a year only (usually), but after this that close bond is broken and direct contact stops.

Contact like this is only between mother and offspring in general. Although I’m not sure Sitini wanted her face cleaned by mum Hippo in this picture!

Living in an incredibly harsh environment also means it’s critical to establish a hierarchy, as reindeer need to be able to compete for food when winter is at it’s hardest – hence the presence of antlers on both males and females. Males are bigger in body size so they lose their antlers first, leaving the smaller females at the top of the pecking order through the winter months when food is at it’s scarcest, and when they are likely to be pregnant too. This means that the herds constantly establish dominance between each other, pushing each other around and chasing less dominant reindeer away from good grazing spots.

Come on a Hill Trip and look around you, and you’re unlikely to see any reindeer nuzzling each other, but it’s almost guaranteed you’ll see reindeer pushing each other around. So a reindeer touching another is generally an agressive action, with antlers – or front feet – used as weapons. The way I like to phrase it to visitors is that we are entering the reindeer’s natural territory, so we therefore play by their rules – touch is a negative thing so we aren’t going to do so.

The main way a reindeer ‘touches’ another – antlers first! Oatcake demonstrating a reindeer’s way of getting another to move on.
Another example of contact between two of the young reindeer, Darling and Elbe – it’s not friendly!

However, pre-covid, we didn’t have a hard-and-fast rule about not touching the reindeer. It was never something we encouraged, but not something we outright banned. As our reindeer are incredibly tame, many did actually tolerate a gentle stroke or pat, and the ones that didn’t had space to move away from visitors. However, some reindeer were well known for standing there looking beautiful and luring visitors in close, only to try and clobber them. This led to us having to have eyes in the back of our heads as guides, and I found myself frequently – often mid-sentence – having to suddenly holler across the hillside: ‘just stand back from that one!’ / ‘don’t try and touch him!’ / ‘oops, sorry about that… are you ok?’. I found this happening more and more too, as our visitor number increased considerably over recent years. Coupled with that, was people’s inability to read reindeer body language – which is perfectly understandable for those not used to being around animals. Generally a grumpy reindeer will warn visitors to keep their distance before going a step further and insisting that they do, but this is often lost in translation from reindeer to humans. Clear as day to those of us who are well-versed in reindeer, but not to all.

Lace. Looks like a supermodel with her glam dark coat and elegant tall antlers – but acts like a thug. To both other reindeer, and visitors, at times.

But covid brought about a change that, in hindsight, needed to happen anyway. For months no-one was allowed to touch anything – reindeer included – and we realised just how much more relaxed the herd were with the new ‘hands-off’ rule. The ‘background’ reindeer of the herd – shyer members who would normally keep themselves a good distance away – started wandering in amongst everyone, sometimes within arms reach, but safe in the knowledge that they wouldn’t be patted unexpectedly. Everyone was more relaxed and this included us as guides – since our rules changed I can probably count on one hand the number of times I’ve had to rescue an unsuspecting visitor from a reindeer who got out of bed on the wrong side that morning. I’m not going to lie – it does still happen sometimes as animals are always unpredictable, but with far less frequency.

Turtle’s reputation precedes her amongst herders – she’s not earned the nickname ‘Snapping Turtle’ for nothing!

So ‘hands-off’ was here to stay. Once covid guidelines relaxed enough we started allowing visitors to hand-feed the reindeer once again, albeit in a more controlled fashion and allowing one turn per person only. This generally keeps manners better amongst the greediest members of the herd, meaning they only barge around for a short time period before settling down, but it does allow one small bit of contact that visitors crave.

Okapi and Hippo – always enthusiastic hand-feeders!

As far as we know, folks who have visited both before and after seem happy with the changes, and almost everyone I’ve spoken to agrees that the reindeer are more relaxed and that their welfare is utmost. And of course, reindeer don’t read the rulebooks so they sometimes choose to touch visitors themselves, which is fine – it’s on their terms. A visitor finding a furry nose suddenly sniffing them, whiskers tickling their skin, is a happy visitor indeed.

Wee visitor Oakley getting special attention from Aztec! Photo: Candice Bell

It’s perhaps important to add that whilst we don’t – and have never – patted or stroked reindeer unnecessarily, we do have to handle them ourselves, but we do so without ‘fussing’ them. We we need to be able to handle them for veterinary care, worming and vaccinations etc., and this needs to be as unstressful for the animals as possible so we do put work into each individual to make sure they are comfortable being handled in this way. We also need to be able to move reindeer from place to place, so every single animal in the herd is trained to walk on a halter at around 5-6 months old, and a lot of effort goes into getting them easy to catch and halter. If we can’t catch a reindeer we run the risk of not being able to catch them at a critical point, i.e. if ill. Nowadays pretty much all of our reindeer aged 7 or less are catchable with ease as we have put more work into this aspect of training in latter years; but there are admittedly still some wily old reindeer who have to be brought into a shed to get hold of them! Looking at you, Sika…

Still one of the wildest reindeer in the herd, even at 16! Click the link above to read another of Hen’s blog’s, this time about Sika herself.

More work goes into our male reindeer overall, as they help to keep our business afloat by taking part in Christmas parades and events, earning income that helps to pay for their grazing leases etc. But again this is all done in a sensitive way and we work as a partnership with them, and touch is – as ever – kept to the minimum; the reindeer know their job and we know ours, and any reindeer that isn’t comfortable with the situation just stays at home.

Topi demonstrating how totally relaxed he is, even when harnessed up to the sleigh in the centre of Edinburgh – taking his opportunity for a quick nap on my shoulder before a parade many years ago. Note he’s the one choosing to rest his head on my shoulder, I’m just holding on to the lead-ropes!

So hopefully that gives an overview of why we have stuck to the change we made to Hill Trips in 2020. Initially I was worried we’d have a huge negative backlash from visitors, but there never has been really, and whilst we do know how tempting it is to stroke them, we hugely appreciate everyone’s efforts in not doing so. As we say, if struggling to resist the urge, stick your hands in your pockets!

Hen

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