A Brand New Reindeer Centre!

On 4th August 1989 Alan and I took over the ownership and management of the Cairngorm Reindeer. We had both been working for the family who owned the herd for a number of years and when Mr Utsi and then Dr Lindgren passed away the opportunity arose for us to buy the herd.

Back when Alan and Tilly took over the Reindeer Centre in the late 80s (and Alan had more hair!)

To this day the 4th August is etched on my brain. Our children were 3 and 4 years old and we had never had our own business, Alan had been employed by Dr Lindgren and I was initially a volunteer. But we had lots of ideas and we had a beautiful herd of reindeer.

The requisite Smith family photo – Tilly and Alan with Alex and Fiona, and obligatory reindeer.

We immediately converted part of Reindeer House into the ‘Cairngorm Reindeer Centre’, with reception, shop and office at one end leaving the rest of the house for living in with our young family and friends, many of whom who were volunteer reindeer herders. The reindeer paddocks beside the house became a display area for visitors to see a small group of reindeer, along with the 11am Hill Trips to the herd on the mountains.

The shop and reception area, in what was once the living room of Reindeer House.

Nearly 35 years later and the status quo continues. The only difference is that we’ve all got older; Alan and I moved out to our new ventures at Glenlivet (although still closely involved with the reindeer) and our daughter Fiona is living at Reindeer House with many of the other herders (they’re paid now though!). We attract more visitors and there are extra daily visits onto the hill to the herd.

The Paddocks in recent years.

The set-up has worked really well and the homespun infrastructure and hard working herders, along with a unique herd of free ranging reindeer, has been a great story. I have written three books around the life of reindeer and our journey with them and the herd is still looked after by us along with a band of enthusiastic, caring and clever people. Our herders today have brought with them tremendous life skills which have hugely progressed the way the Cairngorm Reindeer Centre is run from day to day. But most importantly the welfare and care of the reindeer is still at the heart of everything we all do on a daily basis.

Looking after the herd. Photo: Alex Smith
Tilly with Scrabble. Reindeer are the heart of the business, and always will be, regardless of the changes around them. Photo: John Paul

In the summer of 2021 we received an incredibly generous donation from a long term reindeer adopter who asked that the monies they donated be put towards upgrading the current facilities at Reindeer House, which would involve returning the house to a domestic property and constructing a stand alone building for our reindeer shop, exhibition and office.

Exhibition displays. They’ve improved a lot over the years, but the building housing them was definitely getting shabbier and shabbier!

The following January we engaged with an architect and since then we have been going through the process of agreeing plans and applying for planning permission and the building warrant. With all the statutory requirements in place we began work last September, building a 16 bay car-park close to the Paddocks. The car-park is now nearly finished (but not available for parking in yet) and work is due to start on the new building in early February, which will be situated in our existing Paddock area.

The artist’s impression of the shiny new building!The existing Reindeer House building can be seen at the left hand side here, with the entrance to the new car-park on the right hand side.

As normal we closed for a few weeks on 8th January 2024 and immediately our son Alex, with help from herders, began to demolish the wooden structures in the Paddocks to make space for the new construction. There is a tinge of sadness seeing the old buildings (that we built ourselves) coming down but I suspect the improvements are long overdue and we are imagining a really special place for visitors to come to learn about our wonderful herd of reindeer alongside new displays, children’s activities and of course reindeer. Most importantly the new Centre will be access to all abilities.

We closed to the public on Monday 8th January. By Friday the 12th the Paddocks looked like this!

So exciting (and expensive!) times ahead. Unfortunately a bit disruptive too as the Paddocks will not be available for viewing reindeer while the building is constructed. However once we re-open to the public on 10th February we will otherwise still operate as normal with reception, shop and office where they have always been and the daily Hill Trips to the herd will continue as usual.

Hill Trips will continue as normal – tickets available on our website (from 30 days in advance)!

To check out what is available and how you can still come and visit do keep an eye on our website for updates and once construction gets underway we will have a better idea of how things are progressing, and more of an idea of the duration of the work.

Tilly

A snowy journey

For this blog I have decided to cast my mind back to a very wonderful day at the beginning of January, in the depths of winter when the entire landscape was white with snow.

I will start off by saying that I am not a skier, unlike quite a few of the reindeer herders, I didn’t grow up in a snowy place with planks attached to my feet. Fiona had always promised me that when I worked at Reindeer House through a winter then she would teach me to ski. Sure enough in the winter of 2020 we had a couple of snowy weeks and she helped me ski up and down the pisted ski runs early in the morning or late at night when there were no people around for me to crash into. I had a wonderful time, but spent most of it in the snow plough position which was quite tiring. When the snow arrived this winter, the ski slopes were all shut so my skiing journey had to continue off-piste. I had lots of wonderful tips from all the other reindeer herders as well as Fi, from very technical advice from Dave who had worked as a ski instructor for years. And equally wonderful advice from Sheena ‘you look very tense Lotti, I think you need to sing and dance while you are skiing, it will help you relax’.

Herders from L to R: Ruth, Joe, Fiona, Lotti and Sheena (plus dogs Sookie, Tiree and Elsie!)

About a week into the snowy weather this year Ruth and I were tasked with the job of fetching all 70 or so of the free-ranging reindeer into the enclosure so that one of the reindeer could have a visit from the vet. The snow was so deep that the only way to get to them was on our skis. Ruth is a very wonderful skier and I think it had been a dream of hers since starting to work with the reindeer in 2017 to do some reindeer herding on skis, so this was the perfect opportunity. We headed up, with our skins on the bottom of our skis which allow you to ski up hill without sliding backwards, out of the enclosure, onto the top ridge. We called and called hoping that the reindeer would hear us and come running. But the cloud was low, and I suspect dampened the sound of our calls. We continued in the direction of where we thought the reindeer were, stopping, and calling every few minutes. Eventually after an hour or so of skiing we found the herd near the top of Castle Hill.

Ruth and the herd, in the cloud!
The reindeer were pleased to see our bag of feed!
Scrabble checking out Ruth’s planks!

As soon as we found the reindeer, they were delighted to see us, or delighted to see our bags of food at least. They followed us all the way back to the enclosure, walking in the tracks left by our skis in a single file line. The reindeer always walk through the snow in a single file line as it’s more efficient to walk in the tracks of another reindeer (or in this case skier) than it is to make your own tracks. I was particularly delighted as for most of the way back I was followed so closely by two of my favourite reindeer, Gloriana and her calf Butter, that they kept stepping on my skis! That was the beginning of a winter where almost all the reindeer herding was done on skis or snowshoes as the snow was so deep, but that very first experience of moving over the snow on skis with all the reindeer behind us is something that will stick with both me and Ruth for a long time.

Lotti leading the herd back towards the enclosure.
Lotti with two of her favourite reindeer, Gloriana and her son Butter.
Feeling pretty pleased with ourselves after a successful mission!

Lotti

Book Now