November has been a very mixed month for me in terms of work! Here at home I’ve been on the hill working with the herd, taking lots of people up to meet the reindeer on Hill Trips, and spending most afternoons sleigh training or working though the gazillions of adoptions that are coming in ahead of Christmas. I’ve also been on road with Christmas teams doing parades in Dumfries and as far south as Wilmslow. The reindeer were super and made me incredibly proud. Biggest shout out to Akubra who pulled the sleigh like an old pro in his first public events!
October has flown by in a whirl of breeding bulls, flirting cows, busy Hill Trips with the October school holidays, and carrying huge amounts of feed on the hill to feed the high number of reindeer in the enclosure! With three breeding bulls running, plus our non-breeding group which we take our visitors to, it’s a lot of mouths to feed! We’ve also had reindeer down in the woods here in Glenmore so we can train calves to walk on a halter and we did manage a bit of sleigh training before the holidays.
The reindeeer look fantastic at this time of year with fresh winter coats and full grown antlers. Hopefully you enjoy looking through this month’s photos!
September is a beautiful time of year. The weather has been completely mixed this year – we’ve had the first snow on the plateau and then HOT summery temperatures! The reindeer also look fantastic with fully grown antlers and fresh winter coats growing through.
We’ve been doing lots of free range missions to bring in the cows and their calves which is always fun. The bulls and cows have been stripping the velvet and getting a wee bit more feisty and hormonal in preparation for the upcoming rut.
The calves have also been given a name but as always we don’t post any names online until our adopters have their newsletters. Maybe by next month’s photo blog!
I’m running away on holiday for the last week of September hence the photos stopping a wee bit early this month. I’ve selected a few more on other days to make up for it though! 😉
‘Here’s something to give you all a laugh…’ Fiona ambled into the office yesterday afternoon brandishing a piece of paper. It turned out to be a copy of the rota from July 2009, which sure enough caused much hilarity. Only five staff running the whole shebang? Just… just 3 staff working that day… in midsummer? Fiona – you worked 27 out of 31 days?! Why were you and Mary working six day weeks in the first place?
It got me thinking about how different the Cairngorm Reindeer Centre is now compared to 15 years back – it’s a totally different beast; in some ways almost unrecognisable. Having started in 2007, I was away for the summer of 2009 (still attempting to have a ‘proper’ career), but the July 2009 rota looks very familiar to rotas of my first few years – fewer staff and fewer days off.
The massive change in everything here at the Centre has come about for multiple reasons, but the main one is the explosion in the tourism not only in the area, but in Scotland as a whole. When I first started we were very much a wee family business, taking a handful of people up the hill to see the reindeer daily. Ok, slight exaggeration perhaps, but looking back that’s what it seemed like, compared to the more professional, bigger and busier business that we are today. Well, vaguely professional anyway. Sort of professional. Actually, not very profes… Well, bigger and busier business anyway.
Much of the increased tourism I think can be put down to social media. We used to spend hundreds, perhaps even thousands of pounds each year on advertising, both having our leaflets distributed over the Highlands and adverts printed in local publications. Now, we basically don’t do anything at all. There’s just no need – use it right and social media provides free advertising for a business. We operate at capacity much of the time now, with not enough hours in the day to run extra tours, so there is no point in attracting people only to turn them away. Scotland as a whole has experienced this huge increase in tourism in latter years, some places for the better and some for the worse, the infrastructure struggling to keep up. Anyone living in any UK ‘beauty spot’ such as the Lakes or Snowdonia will know what I am talking about.
15 years ago we had no limit in numbers on the Hill Trips purely as none was needed – and we never had any issues. But about 10 years ago we had to adjust this, first limiting the Trips to 25 groups of people (parking space being the foremost problem at that point). By the time we re-opened after the first Covid lockdown, we needed to limit the number of actual people too, as it was clear that overcrowding was fast becoming an issue. We settled on 50 people as a maximum, with Trips of more than around 20 people requiring two guides rather than one. I shudder to remember the occasional group Trips we used to do for tour companies of well over 100 people… with one herder. Incidentally, the biggest company that used to visit us – and had several groups on the calendar back in July 2009 – were an international student organisation who used the acronym ‘ISIS’. I think they probably changed their name at some point…
Looking at the July 2024 rota, there are 13 names along the top. Most of us now work four day weeks, with the younger and newer staff on five day weeks (although it’s usually just a matter of time until a plaintive voice says ‘um, Fiona, about next year… I was wondering…’). Several staff now just work a couple of days a week alongside another job, so altogether there are heaps of us – along with a different volunteer each week, plus a regular weekend volunteer. In the summer holidays 6 staff work daily, plus the volunteer. How on earth did we sometimes manage with only three?! In the middle of summer! I guess we could at this point mention that collectively all the staff back then were a lot younger than the average nowadays, but even so… and also that suggestion makes me feel old.
But necessity demands change over time and bit by bit we have attempted to drag ourselves into the 21st century, bringing in bookings form and procedures the office rather than vague notes on a calendar; 1st aid training for all staff, and eventually an online booking system for visitors too. As I type Andi is in the process of upgrading our computers and digital storage systems in the office, as we’re at our wit’s end with them all. Progress. The new Centre building, currently half-built next door, will be the most obvious major jump forward, finally providing full accessibility to the Paddocks for all abilities. And a toilet for visitors (just the one mind, we’re not going too overboard)!
It’s important to make it clear however, that even when we move into the new building we intend to do our best to retain our ‘character’ – rather quaint perhaps, and very much a friendly, family run business. It’s a fine balance between visitor provision and ‘familiarity’ I think – bigger, ‘posher’ companies have designated staff doing designated jobs, but this leads to unfamiliarity between roles, and that is not a road we are willing to go down. The staff that serve you in the shop will be the same staff who look after the reindeer themselves, who do the office work, the maintenance, lead the guided tours… you get the picture. This was the case back in 2009 and remains the case in 2024 – everything changes but at the same time nothing changes.
August has been a busy and fun month. The first half of the month was very busy with visitors and sold out Hill Trips. Without the Paddocks and Exhibition this year it feels like the Hill Trips have been even busier than usual. Sometimes we even put a bonus additional Hill Trip on so as not to disappoint too many folk! The reindeer were not complaining about another opportunity to hand-feed!
But as Scottish schools went back the second half of the month got slightly quieter with visitors and we’ve been having lots of free range action which I love. Generally we start to see the free ranging females more as they come down in altitude as the weather gets cooler. Towards the end of the month we also start bringing in the mums and their calves back into the enclosure. They spend June through to August/early September out roaming the hills learning how to be little wild reindeer and enjoying all the best grazing, but when the autumn rolls around it’s time for them to learn what a feed bag is and in time, how to walk on a halter etc. The following photos are a small snapshot of what’s been occurring this month…
Who takes a holiday at the beginning of May? Yep, three full-time reindeer herders! Myself, Fiona, and Lotti got back on the 8th of May to 13 calves already romping around on the hill. What a treat to see them all and catch up properly on all the news from home.
We got straight in to the thick of it and the calves kept on coming. Hill Trips were fully booked during the bank holidays and Whitsun Week. We had some shorts and t-shirt weather and some FULL waterproofs and warm hat kinda weather. We’ve also been busy in the office running our Crowdfunder campaign which is going incredibly well (please check it out here if you haven’t seen it yet: https://www.crowdfunder.co.uk/p/a-reindeer-experience-for-all). Adoptions are still flying out the office and the June newsletter is being written. Oh, and the brand-new Reindeer Centre went up before our eyes in around 3 days in the middle of the month! An action-packed month!
Just a reminder – we won’t reveal the names of the new mothers until after we’ve let our adopters know in the June newsletter so I’ve tried to be deliberately vague. Enjoy… !
April has flown by. The first half of the month busy with the Easter holidays. We’ve had some wonderful Hill Trips both out on the free range and also in our hill enclosure here on Cairngorm. Although not much spring weather it has to be said.
The second half of the month was busy with moving reindeer around getting them in the right places for the fast-approaching calving season. Most pregnant females have been brought into our hill enclosure now and the “single ladies” (the old girls, young girls, or ones having a year off motherhood) were put back out to free range. We’ve also brought the first males back into the enclosure after their winter free ranging at our second site. Lovely to see some of the boys back.
The office has also been busy as always – my jobs have included newsletter preparation, working on adoption packs, preparing the 2025 reindeer calendar (wahoo – it’s just gone to print), trying to up our social media game, sorting emails, drinking tea…
It’s been a fun month watching antlers casting and growing, and bellies widen on our pregnant females. Bring on the first calf of 2024!
Anyone who has come to visit us will know that we have very strict clothing and footwear requirements. On a fair-weather day, this may sometimes seem slight overkill but when the conditions change, or something goes wrong requiring us to stay on the hill longer than usual, the extra layers are absolutely necessary.
One such occasion happened in December. We had almost come to the end of a hill trip when one of our visitors approached me to ask if I could help her support her wife who had slipped and possibly sprained her ankle. At first they had hoped that between the three of us, we would be able to walk off the hill. When I reached her, it became quickly apparent that the pain was too great for her to walk of the hill even with us taking her weight, making it a very easy decision that we would call mountain rescue. The week before I had done my first aid training and our casualty’s wife was a doctor so hopefully, she was in good hands. While Ben got on the phone, I fetched our group shelter and Isla brought some layers to keep everybody warm. The reindeer, having not seen a group shelter before were very interested in the sudden appearance of a giant orange ‘bag of food’ and Ben and I had to chase them away to avoid any further injury.
We were very lucky, and the mountain rescue team were with us within an hour and a half. As they arrived there were fits of laughter from inside the group shelter as Ben was telling both the women not to worry, that we had pre-paid for the rescue by getting our kit off for a naked calendar the previous year, raising over four and a half grand for the Cairngorm Mountain Rescue Team. Mountain Rescue teams are made up of volunteers, when a call comes in, they are all alerted and have to leave their jobs/ whatever else they may have been up to come out. Once the team has assembled, they then have to drive from the base and then walk out to find the casualty, all of this can take a good few hours. On this occasion they had already been alerted for another rescue so the first people to respond had gone to the other casualty and then the next people had come straight to us. The mountain rescue team were absolutely fantastic, they splinted her ankle, with some much-appreciated pain relief, and then lifted her onto a stretcher, ready to walk off the hill.
The whole time this was happening, we could hear a helicopter flying a little way south of where we were. It became apparent that the helicopter was meant for the original casualty who had been climbing in the Northern Corries but they were unable to land due to the weather. So as not to waste the flight, and to get our lovely visitor off the hill and to hospital as soon as possible, the helicopter came to us instead.
By this point we’d been on the hill so long that the afternoon Hill Trip had arrived and was gathered a bit further down the hill. The reindeer have regularly seen helicopters in the distance, but we were unsure if one landing this close to the reindeer would spook them causing a rather abrupt end to the Hill Trip. On the contrary, the reindeer barely batted an eyelid, the visitors were all pretty interested though!
The woman with the broken ankle was lifted into the helicopter and as they flew off her wife told us ‘Once she’s out of hospital and her ankle is fixed, she’s going to absolutely love this, she loves helicopters’. The rest of us walked back down off the hill.
Accidents such as these are very rare, in fact at my first aid course the previous week I had smugly told the instructor that I hadn’t had to use any first aid since the previous course 3 years earlier. I clearly spoke too soon. In this case, our visitor slipped despite having the correct footwear, she was just very unlucky. All four of us ended up staying on the hill for a total of 4 hours, for the last 2 we weren’t moving. For me it was a very good reminder of why we have to be so strict with the footwear and clothing that our visitors wear, had our casualty not had enough layers, the situation could have become more serious very quickly.
Visitors often ask how on earth we tell apart the 150-strong herd of reindeer. Whilst there is variation in colour, markings and antler shape, one of the biggest distinguishing features is actually character. Just like people, reindeer come in every shade of cheeky, shy, friendly, stand-offish, bolshy, greedy, intelligent, daft… I thought I might mention a few stand out character types, past and present!
Overexcited Labrador
Step up, Aztec! Always the first to be involved, always wanting to “help”, very friendly, lovable, and not a manner to be seen if there is a mere sniff of food… Fun, but a bit of a liability.
Also falling into this category: Kipling, Bumble, Eco
The Thinker
Reserved and steady, not always the easiest to catch but utterly dependable when out on tour. Olmec, I’m looking at you.
Also applies to: Dragonfly
TV Diva
Introducing the one and only Holy Moley… who knows full well that she basically had her own TV documentary and hence feels that every visitor is there to see her and her alone.
Also: Dr Seuss appears to feel that his minor starring role in the same show entitles him to extra food portions every single day too.
Sweet as Pie, Wouldn’t Hurt a Fly
Beautiful light-coloured Diamond has to be one of the gentlest souls in the herd. She walks with a slight limp after an injury back in her younger days, which of course means we all (needlessly) slip her extra bits of feed.
Also: Amber, Esme, Sunflower
Loyal and True
Certain reindeer can always be relied upon when we’re moving the free-range herd – they’ll be near the front, they willingly have a headcollar put on, they trustingly plod behind you whilst the rest of the herd debate whether your bribe is worth coming for. Okapi, you’re the star here.
Also: Olympic
The Boy Band Pin-Up
Sherlock has to be one of the most impressive looking reindeer in the herd today, and he also knows how to work it. Some reindeer naturally prick their ears for a photo, and seem to offer their best side!
Also: Elvis, of whom there was never a bad photo taken!
Grumpy Old Men (and Women)
Bond may only be 5 years old, but he definitely ticks every box for “grouchy” – you only need to look at him and he rolls his eyes at the thought that you might try to interact with him. Likewise, walking too near Lace or Turtle is likely to extract a swing of the antlers and a snap of the mouth as a warning. Turtle is Pony’s daughter, who was perhaps the grumpiest reindeer we’ve ever had in the herd, so it’s definitely inherited!
Also: Addja once implanted his antlers into my leg when in a bad mood, only to cast one, which definitely didn’t make him any more cheery (though it did make me chuckle at the instant karma).
Big Friendly Giant
One of the tallest, heftiest reindeer in the herd, Scrabble was a bit of a liability in his youth as he was just so keen to meet everyone, and somewhat unaware of his sheer size. It almost seemed that his bum was so far away from his brain that he couldn’t keep track of the children he was wiping out as he turned around… Now he’s an old fella so a bit steadier, but just as friendly and enormous!
Also: Comet
Don’t Mess With…
Brie may look little and cute, but her first instinct if she doesn’t like something is to beat it/them with her antlers, and whilst she both she and her antlers may be small, she is ANGRY. As Mel once found out when leading Brie, and Brie decided she did NOT want to be there…
Also: Spy. If Spy has calved, it usually takes about four herders, all hiding behind gates/fences to move her where we want her to be.
On the last Friday of each month throughout 2023 I have shared photos that I’ve taken on my phone to hopefully give everyone an idea of the goings on at the Reindeer Centre. What a complete mix bag of photos this is to finish the year off! December has seen me up and down the A9 and dotting around locally with beautiful teams of reindeer for lots of Christmas events. I’ve done the odd day at the Centre too catching up with the goings on here, with just enough office time to put together this blog. My wonderful colleagues have also been ridiculously busy on events and at the Centre keeping everything going. Getting through gazillions of adoptions packs, leading fully booked Hill Trips and of course Christmas Fun in the Paddocks. This selection of photos doesn’t really do December justice, but it’s a snap shot of what I’ve been up to at least.