The Shop!

The shop

The first association that most visitors have with the Centre is when they come into the shop. This room is at one end of Reindeer House, and is where we greet visitors, book them onto tours, and provide a selection of souvenirs.

Ingot takes a turn at serving in the shop

Back when Mr Utsi and Ethel Lindgren first built Reindeer House, this was the room where they entertained guests and had a wood fire burning to provide warmth and cheer. Sami artefacts and pictures adorned the walls.

Old days

Nowadays our exhibition has outgrown the room and has moved to the Paddocks, and somehow I’ve inherited the responsibility of stocking the shop with (hopefully) interesting things to buy. The one rule that I was told by Tilly is that everything must be reindeer-related! We’re keen to keep it a bit different and not just end up selling the same souvenirs as every other shop, so I spend lots of time trying to track down locally made, unique products. It’s lovely to be able to support other small businesses based in the area by buying their products.

 

Hand reared calf Soleil visits
Mel and gang

Some of the products are very local indeed – herder Fiona uses reindeer antler to craft jewellery, cheese slices and knife handles, and I dabble in tying fishing flies made using shed reindeer hair. A local photographer creates brooches and pendants with photos of our herd, and green wood worker ‘Wooden Tom’ makes model reindeer out of branches, complete with removable twigs for antlers. We’ve also recently started stocking a locally made 100% natural midge repellent, helpful for actually getting out on the hill to see the reindeer (I’ll make an argument for a tenuous link to reindeer!).

 

Making sure young Hornet experiences a wide range of situations
Not called Reindeer House for nothing!

Being a bit of a bookworm myself, our book selection is pretty good – including several books written about the Herd, some more general ones about reindeer and the local area, and children’s books. Talking of children, everyone needs a soft toy reindeer, so there’s a choice including some more realistic options and others which focus on being cuddly and cute. It’s certainly the area many kids make a bee-line for, though there is a slight problem that some dogs that are staying with us (especially puppies) will also decide to help themselves if we forget to shut the door!

Spot the odd one out – Moskki as a pup
Three dogs and a bear…!

In January we take the opportunity for a deep clean, and also use the floor space for cleaning all our harness after Christmas tour. I do love a nice ordered system and usually commandeer this job!

Harness cleaning

Reindeer House does live up to its name and many of the reindeer have popped into the shop for a few minutes over the years, mostly ones who were hand reared, but also the occasional one who is being trained – just as you expose a puppy to lots of situations to help make them confident and relaxed with whatever life throws at them, calmly introducing reindeer to unexpected scenario helps create a chilled-out individual! The only problem is that reindeer, with their amazing thick coat, often find it a little warm in there, and after a minute or two need to lose some heat, most quickly achieved by spreading their legs and having a pee!

 

Tilly brings Utsi in to check all is in order
Ingot and Hornet causing chaos

Andi

January

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Caddis, Chelsea and Vandal enjoying the snow

In January, we are closed to the public, and it’s the time of the year when we all take the opportunity to take holidays and have a bit of a break. There’s still plenty to get on with though at the Centre – the reindeer are all free-ranging but we still feed them daily, if of course we can find them! At this time of the year their appetite is greatly reduced and the weather doesn’t always permit us to walk out onto the mountainside. If we can’t feed them, it doesn’t matter as they’re perfectly capable of finding enough food themselves, but its always nice to check them over and see that they’re all fine. On snowy days, this can take two or three of us two or three hours, as we’re often breaking a track through deep snow, whilst carrying feed, to get to where the reindeer are.

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Gorgeous views, spying for the reindeer

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Calling the reindeer – the better your call, the less distance you have to walk…!
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Not always the easiest of walks – reindeer may be designed for the snow but us herders aren’t!
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Hen’s call must have been good enough – the herd come to meet us.
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Follow the leader. This is on the outside of the enclosure fence line.
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Posers! This is Gazelle.
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Waiting expectantly for the food.

Aside from feeding the reindeer, there is plenty of maintenance to do at the Centre, which we can’t really do whilst we’re open. Painting the exhibition shed floor is a big job each January – it gets very worn over the course of the year so needs three coats of garage floor paint to smarten it up in preparation for all of our visitors over the coming year! It’s always entertaining reading the instructions on the paint can “Ensure the temperature is over 10*C”, then looking out of the window at the snow – anyone who’s visited will know that our exhibition shed is unheated, so it’s unfortunate that we have to do the floor in the coldest month of the year, when the temperature is mostly sub-zero. Our solution is to block off the doors and get a fan heater on, which helps, but I still wear a hat and gloves and take a cup of tea to help keep me warm!

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Coat one is well under-way, you can see how worn the floor gets.

The other big job for me is to oil all of our Christmas harness and make any necessary repairs before it is popped into storage for the year. If you’ve met me, you may realise that I absolutely love order and lists, so organising harness is one of my favourite jobs. It’s also a little warmer sitting oiling harness in the shop than most of the other tasks. The shop is the only place large enough to do this really, which is another reason that its done whilst we’re closed, along with the fact that we’d never get round to it if we left it until before Christmas!

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The shop in its January role.

There’s still also plenty of office work to get on with: making up adoption packs, answering emails, planning what gifts we’ll order to go in next year’s adoption packs, counting and reordering shop stock (again a delight for me as I get to make lists!). So whilst we may be a little quieter, don’t imagine we’re just sat around with our feet up!

Perhaps the most important purpose of being closed to the public in January is that after a hectic Christmas season (in fact all of 2016 was hectic…) it gives both us herders and the reindeer a proper break and change in routine, which means that when we reopen in February we’ll be bright and bushy tailed, and actually look forward to meeting our visitors and introducing everyone to the beautiful reindeer!

Andi

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