A Brand New Reindeer Centre!

On 4th August 1989 Alan and I took over the ownership and management of the Cairngorm Reindeer. We had both been working for the family who owned the herd for a number of years and when Mr Utsi and then Dr Lindgren passed away the opportunity arose for us to buy the herd.

Back when Alan and Tilly took over the Reindeer Centre in the late 80s (and Alan had more hair!)

To this day the 4th August is etched on my brain. Our children were 3 and 4 years old and we had never had our own business, Alan had been employed by Dr Lindgren and I was initially a volunteer. But we had lots of ideas and we had a beautiful herd of reindeer.

The requisite Smith family photo – Tilly and Alan with Alex and Fiona, and obligatory reindeer.

We immediately converted part of Reindeer House into the ‘Cairngorm Reindeer Centre’, with reception, shop and office at one end leaving the rest of the house for living in with our young family and friends, many of whom who were volunteer reindeer herders. The reindeer paddocks beside the house became a display area for visitors to see a small group of reindeer, along with the 11am Hill Trips to the herd on the mountains.

The shop and reception area, in what was once the living room of Reindeer House.

Nearly 35 years later and the status quo continues. The only difference is that we’ve all got older; Alan and I moved out to our new ventures at Glenlivet (although still closely involved with the reindeer) and our daughter Fiona is living at Reindeer House with many of the other herders (they’re paid now though!). We attract more visitors and there are extra daily visits onto the hill to the herd.

The Paddocks in recent years.

The set-up has worked really well and the homespun infrastructure and hard working herders, along with a unique herd of free ranging reindeer, has been a great story. I have written three books around the life of reindeer and our journey with them and the herd is still looked after by us along with a band of enthusiastic, caring and clever people. Our herders today have brought with them tremendous life skills which have hugely progressed the way the Cairngorm Reindeer Centre is run from day to day. But most importantly the welfare and care of the reindeer is still at the heart of everything we all do on a daily basis.

Looking after the herd. Photo: Alex Smith
Tilly with Scrabble. Reindeer are the heart of the business, and always will be, regardless of the changes around them. Photo: John Paul

In the summer of 2021 we received an incredibly generous donation from a long term reindeer adopter who asked that the monies they donated be put towards upgrading the current facilities at Reindeer House, which would involve returning the house to a domestic property and constructing a stand alone building for our reindeer shop, exhibition and office.

Exhibition displays. They’ve improved a lot over the years, but the building housing them was definitely getting shabbier and shabbier!

The following January we engaged with an architect and since then we have been going through the process of agreeing plans and applying for planning permission and the building warrant. With all the statutory requirements in place we began work last September, building a 16 bay car-park close to the Paddocks. The car-park is now nearly finished (but not available for parking in yet) and work is due to start on the new building in early February, which will be situated in our existing Paddock area.

The artist’s impression of the shiny new building!The existing Reindeer House building can be seen at the left hand side here, with the entrance to the new car-park on the right hand side.

As normal we closed for a few weeks on 8th January 2024 and immediately our son Alex, with help from herders, began to demolish the wooden structures in the Paddocks to make space for the new construction. There is a tinge of sadness seeing the old buildings (that we built ourselves) coming down but I suspect the improvements are long overdue and we are imagining a really special place for visitors to come to learn about our wonderful herd of reindeer alongside new displays, children’s activities and of course reindeer. Most importantly the new Centre will be access to all abilities.

We closed to the public on Monday 8th January. By Friday the 12th the Paddocks looked like this!

So exciting (and expensive!) times ahead. Unfortunately a bit disruptive too as the Paddocks will not be available for viewing reindeer while the building is constructed. However once we re-open to the public on 10th February we will otherwise still operate as normal with reception, shop and office where they have always been and the daily Hill Trips to the herd will continue as usual.

Hill Trips will continue as normal – tickets available on our website (from 30 days in advance)!

To check out what is available and how you can still come and visit do keep an eye on our website for updates and once construction gets underway we will have a better idea of how things are progressing, and more of an idea of the duration of the work.

Tilly

Velvet Antlers, Velvet Nose

This was my first attempt at writing a book about reindeer. Approached by the reputable publisher Hodder and Stoughton in 1994, the editor had heard me speaking on Radio 4 and thought my ramblings had the potential for a book.

It was, to say the least, a particularly busy time in our lives, with 2 children under the age of 6, a herd of reindeer we were trying to make a living from and a second site to where we not only had moved part of the herd, but were beginning to look at how we would farm the lower ground.

So we were stretched to the limits. Indeed the introduction to the book begins with ‘I must be crazy, definitely off my head, to agree to write a book. My day is already full and chaotic.’

But as the saying goes “ If you want something done, ask a busy person.”

The text of the book is interspersed with pages of photos, including this classic of Alex on my back as a toddler!

I would describe Velvet Antlers, Velvet Noses as written ‘from the heart’. The highs and lows of caring for such a special herd of reindeer. The stories of extraordinary people who dedicated their lives to successfully re-introducing them. And a crazy family called The Smith’s, who have carried on the legacy.

Alex, Tilly, Fiona and Alan back in the day. Look at those fresh faces!

From those early days of Alan and I becoming the proud owners of such a wonderful herd, the Cairngorm reindeer continue to go from strength to strength because of the dedication of the next generation. And this dedication has particularly shone through during these difficult times with the Coronavirus pandemic. Months of being closed, but with animals still to care for and hard choices to made.

Now we have opened partially it feels like a very long road ahead though with many of our normal income revenues needed; to feed reindeer, pay herders and the ability to ‘live’ normally looking like they are going to be curtailed for a long time to come.

The opening chapter of Velvet Antlers, Velvet Noses describes an incident at Christmas time when I took reindeer to a local playgroup in Aviemore. The memory is etched in my brain forever when the heavy door swung back prematurely knocking the poor reindeer Larch’s antler off! It was a one-off and occasions like this are part of the steep learning curve but re-reading it this morning reminded me of the pleasure people get from seeing reindeer at Christmas (hopefully not with an antler dropping off) and how this November and December will almost certainly be very different.

Crowds like this seem like a distant memory right now!

Training male reindeer to harness and going out and about at Christmas time doing street parades, displays and events is a really important source of income for the herd and bring a huge amount of pleasure to the general public and reindeer supporters each year. Sadly I suspect this will not happen as normal this year, for all the obvious reasons, lack of money in the high street, the importance of not attracting crowds and of course not wanting to inadvertently spread the virus or put our own herders at risk of it. So interesting times ahead.

As I write the Paddocks beside The Reindeer Centre remain closed and Hill Trips are limited by pre-booking only to remain small enough to observe social distancing rules. Luckily we have an extremely generous following of adopters, who help to support the herd by adopting a reindeer. This has been and continues to be a massive lifeline for us and I would like to thank you all from the ‘bottom of my heart’ for your amazing support.

Tilly

‘Velvet Antlers, Velvet Noses’ is long since out of print, but old copies can often be found online for purchase. Tilly’s latest book, ‘Reindeer: An Arctic Life’ is available, along with a couple of other books about the herd, via our website

Book Now