Alex – The Cairngorm Reindeer Herd

19th January 202419th January 2024

A Brand New Reindeer Centre!

On 4^th August 1989 Alan and I took over the ownership and management of the Cairngorm Reindeer. We had both been working for the family who owned the herd for a number of years and when Mr Utsi and then Dr Lindgren passed away the opportunity arose for us to buy the herd.

Back when Alan and Tilly took over the Reindeer Centre in the late 80s (and Alan had more hair!)

To this day the 4^th August is etched on my brain. Our children were 3 and 4 years old and we had never had our own business, Alan had been employed by Dr Lindgren and I was initially a volunteer. But we had lots of ideas and we had a beautiful herd of reindeer.

The requisite Smith family photo – Tilly and Alan with Alex and Fiona, and obligatory reindeer.

We immediately converted part of Reindeer House into the ‘Cairngorm Reindeer Centre’, with reception, shop and office at one end leaving the rest of the house for living in with our young family and friends, many of whom who were volunteer reindeer herders. The reindeer paddocks beside the house became a display area for visitors to see a small group of reindeer, along with the 11am Hill Trips to the herd on the mountains.

The shop and reception area, in what was once the living room of Reindeer House.

Nearly 35 years later and the status quo continues. The only difference is that we’ve all got older; Alan and I moved out to our new ventures at Glenlivet (although still closely involved with the reindeer) and our daughter Fiona is living at Reindeer House with many of the other herders (they’re paid now though!). We attract more visitors and there are extra daily visits onto the hill to the herd.

The set-up has worked really well and the homespun infrastructure and hard working herders, along with a unique herd of free ranging reindeer, has been a great story. I have written three books around the life of reindeer and our journey with them and the herd is still looked after by us along with a band of enthusiastic, caring and clever people. Our herders today have brought with them tremendous life skills which have hugely progressed the way the Cairngorm Reindeer Centre is run from day to day. But most importantly the welfare and care of the reindeer is still at the heart of everything we all do on a daily basis.

Looking after the herd. Photo: Alex Smith

Tilly with Scrabble. Reindeer are the heart of the business, and always will be, regardless of the changes around them. Photo: John Paul

In the summer of 2021 we received an incredibly generous donation from a long term reindeer adopter who asked that the monies they donated be put towards upgrading the current facilities at Reindeer House, which would involve returning the house to a domestic property and constructing a stand alone building for our reindeer shop, exhibition and office.

Exhibition displays. They’ve improved a lot over the years, but the building housing them was definitely getting shabbier and shabbier!

The following January we engaged with an architect and since then we have been going through the process of agreeing plans and applying for planning permission and the building warrant. With all the statutory requirements in place we began work last September, building a 16 bay car-park close to the Paddocks. The car-park is now nearly finished (but not available for parking in yet) and work is due to start on the new building in early February, which will be situated in our existing Paddock area.

The artist’s impression of the shiny new building!The existing Reindeer House building can be seen at the left hand side here, with the entrance to the new car-park on the right hand side.

As normal we closed for a few weeks on 8^th January 2024 and immediately our son Alex, with help from herders, began to demolish the wooden structures in the Paddocks to make space for the new construction. There is a tinge of sadness seeing the old buildings (that we built ourselves) coming down but I suspect the improvements are long overdue and we are imagining a really special place for visitors to come to learn about our wonderful herd of reindeer alongside new displays, children’s activities and of course reindeer. Most importantly the new Centre will be access to all abilities.

We closed to the public on Monday 8th January. By Friday the 12th the Paddocks looked like this!

So exciting (and expensive!) times ahead. Unfortunately a bit disruptive too as the Paddocks will not be available for viewing reindeer while the building is constructed. However once we re-open to the public on 10^th February we will otherwise still operate as normal with reception, shop and office where they have always been and the daily Hill Trips to the herd will continue as usual.

Hill Trips will continue as normal – tickets available on our website (from 30 days in advance)!

To check out what is available and how you can still come and visit do keep an eye on our website for updates and once construction gets underway we will have a better idea of how things are progressing, and more of an idea of the duration of the work.

Tilly

11th September 202030th August 2020

Velvet Antlers, Velvet Nose

This was my first attempt at writing a book about reindeer. Approached by the reputable publisher Hodder and Stoughton in 1994, the editor had heard me speaking on Radio 4 and thought my ramblings had the potential for a book.

It was, to say the least, a particularly busy time in our lives, with 2 children under the age of 6, a herd of reindeer we were trying to make a living from and a second site to where we not only had moved part of the herd, but were beginning to look at how we would farm the lower ground.

So we were stretched to the limits. Indeed the introduction to the book begins with ‘I must be crazy, definitely off my head, to agree to write a book. My day is already full and chaotic.’

But as the saying goes “ If you want something done, ask a busy person.”

The text of the book is interspersed with pages of photos, including this classic of Alex on my back as a toddler!

I would describe Velvet Antlers, Velvet Noses as written ‘from the heart’. The highs and lows of caring for such a special herd of reindeer. The stories of extraordinary people who dedicated their lives to successfully re-introducing them. And a crazy family called The Smith’s, who have carried on the legacy.

Alex, Tilly, Fiona and Alan back in the day. Look at those fresh faces!

From those early days of Alan and I becoming the proud owners of such a wonderful herd, the Cairngorm reindeer continue to go from strength to strength because of the dedication of the next generation. And this dedication has particularly shone through during these difficult times with the Coronavirus pandemic. Months of being closed, but with animals still to care for and hard choices to made.

Now we have opened partially it feels like a very long road ahead though with many of our normal income revenues needed; to feed reindeer, pay herders and the ability to ‘live’ normally looking like they are going to be curtailed for a long time to come.

The opening chapter of Velvet Antlers, Velvet Noses describes an incident at Christmas time when I took reindeer to a local playgroup in Aviemore. The memory is etched in my brain forever when the heavy door swung back prematurely knocking the poor reindeer Larch’s antler off! It was a one-off and occasions like this are part of the steep learning curve but re-reading it this morning reminded me of the pleasure people get from seeing reindeer at Christmas (hopefully not with an antler dropping off) and how this November and December will almost certainly be very different.

Crowds like this seem like a distant memory right now!

Training male reindeer to harness and going out and about at Christmas time doing street parades, displays and events is a really important source of income for the herd and bring a huge amount of pleasure to the general public and reindeer supporters each year. Sadly I suspect this will not happen as normal this year, for all the obvious reasons, lack of money in the high street, the importance of not attracting crowds and of course not wanting to inadvertently spread the virus or put our own herders at risk of it. So interesting times ahead.

As I write the Paddocks beside The Reindeer Centre remain closed and Hill Trips are limited by pre-booking only to remain small enough to observe social distancing rules. Luckily we have an extremely generous following of adopters, who help to support the herd by adopting a reindeer. This has been and continues to be a massive lifeline for us and I would like to thank you all from the ‘bottom of my heart’ for your amazing support.

Tilly

‘Velvet Antlers, Velvet Noses’ is long since out of print, but old copies can often be found online for purchase. Tilly’s latest book, ‘Reindeer: An Arctic Life’ is available, along with a couple of other books about the herd, via our website.

7th July 201729th March 2024

Who’s who at Reindeer House (Part 1)

Times are a-changing and we thought we’d keep all you lovely readers informed with who is working here at Reindeer House. People have left, people have arrived, but the reindeer herding goes on…

So here goes:

Imogen and Abby (aka The Fierce and The Fluff) who both worked here for a few years have left in the last couple of months, moving on to new places and new adventures. We miss them both greatly (and their banter!), and for all of you out there who knew them as herders, we know you’ll miss their characters too..

P1150037 — Abby on a beautiful day with Lace.

A sunny winter’s day surrounded by reindeer is enough to make anyone, Imogen included, smile!

Ruth is our newest member of staff, who joined us during May. As a redhead she has gone through so much sun-cream since arriving that we’ve decided there should be a redhead grant from the government to cover the cost of this, so you can wish us luck on this venture. Ruth has a fantastic knowledge of the plants and animals of Scotland, and makes tours out to see the reindeer a whole new learning experience for both visitors and others herders!

Ruth with one of our calves from this year.

Olly is back! Olly has worked at the reindeer centre on and off seasonally over the last few years, but is finally here to stay (we just can’t keep him away). Known for his flamboyant shirts and braces and excellent (and probably early-morning-sleep-related) comments, Olly is just great. Full of enthusiasm, knowledge, practical skills and creativity, Olly keeps us amused and is an excellent man to have about.

olly 2.jpg — Olly amongst a hungry herd of reindeer.

After having been here only four months Morna has proved she can handle the most difficult of situations. She wears many hats – equally skilled with hammer or pen, paint brush or calculator. Her calmness is appreciated by the reindeer who are at ease in her presence and us herders appreciate her love for life. Growing up on the Orkney Isles she is at home in wild places (but whatever you do don’t start a snow ball fight with her as she is likely to hurt herself).

Dave has been here now for just over a year, so is a well-known bearded face at Reindeer House. Our only resident New-Zealander, Dave has worked on his Scottish reindeer call to make sure the reindeer can understand him, which makes us all chuckle here at the Centre. Dave never seems to get fazed or frazzled, and is one of those genuinely lovely people who calms the rest of us down simply by being around, and visitors seem to come away from the hill trip in a much more relaxed mood than they began in. And although he has been here for over a year, the secret finally slipped out that Dave has never mixed a bag of hand feed…

Hen and Andi have both been here for a good number of years, and make sure everything runs smoothly here at the Centre. They are in charge of everything from our whole reindeer adoption database, to creating new road signs, to making sure the reindeer get the right amount of food, and to keeping us newbies in line. As Hen has been confined to crutches for the next few months, she is currently being our office-extraordinaire and we are all on orders to take photos of the reindeer down so she can keep up with how they are doing. Andi has taken up the slack of the missing Hen’s ID knowledge on the hill, and is providing a fountain of knowledge and tips for who is who. Andi is the herder to go to for all our stupid questions, and keeps us in line with her patience and loveliness.

Hen on Christmas tour, with a sleepy Topi on her shoulder.

Tony and Carol Dilger (6).jpg — Andi leading the herd of calves and other females out onto the hill.

Catriona is the oracle: our accountant, organiser, keeper of records, and all other hosts of jobs that need an experienced hand. She has been keeping the reindeer centre in line for longer than a few of us have been alive, and I’m not sure how the centre would work without her.

Sheena is a friend of the Reindeer Centre and has been around for over 25 years. She works on and off, filling in days here and there. She is the master of badge-making and incredibly full of energy at all times.

Stella and Ann are our long-term regular volunteers. They have helped out in many a sticky situation, have known the Reindeer Centre and all the staff over the years, and never fail to cheer us up with an odd packet of jaffa-cakes or biscuits turning up on the table.

And last, but of course by no means least, come the rest of the Smith family. Tilly and Alan, the owners of the company, are kept busy both here at the Reindeer Centre and over on their farm, working with not only reindeer but a whole host of animals, including Soay sheep, Wild Boar and Belted Galloway Cows. Over on the farm there is also Derek and Colin (brothers of Alan), and Alex (son of Tilly and Alan). Emily is Alex’s wife and, showing the reindeer centre to be a true family business, also works here for the odd day here and there.

Fiona, as many of you will know, is the backbone of the Reindeer Centre. Along with her brother Alex, they make the first native Scottish reindeer herders and her knowledge of the reindeer and how to work with them is long-ingrained. Fiona ensures that the whole of the Cairngorm Reindeer Centre organisation runs smoothly and the reindeer are happy and healthy all year round. Fiona also takes on much of the behind-the-scenes work, along with the hectic job of organising the whole of the Christmas period…

We have too many volunteers and occasional staff to mention by name who turn up and massively help us out on a weekly basis, but who without, many jobs would go undone. So a big shout out to them all, for their fantastic help over the years. And of course, there are a whole host of others, family and friends of the Reindeer Centre, who work on and off or just help out, and are there to cheer us up if the occasion arises!