The Shop!

The shop

The first association that most visitors have with the Centre is when they come into the shop. This room is at one end of Reindeer House, and is where we greet visitors, book them onto tours, and provide a selection of souvenirs.

Ingot takes a turn at serving in the shop

Back when Mr Utsi and Ethel Lindgren first built Reindeer House, this was the room where they entertained guests and had a wood fire burning to provide warmth and cheer. Sami artefacts and pictures adorned the walls.

Old days

Nowadays our exhibition has outgrown the room and has moved to the Paddocks, and somehow I’ve inherited the responsibility of stocking the shop with (hopefully) interesting things to buy. The one rule that I was told by Tilly is that everything must be reindeer-related! We’re keen to keep it a bit different and not just end up selling the same souvenirs as every other shop, so I spend lots of time trying to track down locally made, unique products. It’s lovely to be able to support other small businesses based in the area by buying their products.

 

Hand reared calf Soleil visits
Mel and gang

Some of the products are very local indeed – herder Fiona uses reindeer antler to craft jewellery, cheese slices and knife handles, and I dabble in tying fishing flies made using shed reindeer hair. A local photographer creates brooches and pendants with photos of our herd, and green wood worker ‘Wooden Tom’ makes model reindeer out of branches, complete with removable twigs for antlers. We’ve also recently started stocking a locally made 100% natural midge repellent, helpful for actually getting out on the hill to see the reindeer (I’ll make an argument for a tenuous link to reindeer!).

 

Making sure young Hornet experiences a wide range of situations
Not called Reindeer House for nothing!

Being a bit of a bookworm myself, our book selection is pretty good – including several books written about the Herd, some more general ones about reindeer and the local area, and children’s books. Talking of children, everyone needs a soft toy reindeer, so there’s a choice including some more realistic options and others which focus on being cuddly and cute. It’s certainly the area many kids make a bee-line for, though there is a slight problem that some dogs that are staying with us (especially puppies) will also decide to help themselves if we forget to shut the door!

Spot the odd one out – Moskki as a pup
Three dogs and a bear…!

In January we take the opportunity for a deep clean, and also use the floor space for cleaning all our harness after Christmas tour. I do love a nice ordered system and usually commandeer this job!

Harness cleaning

Reindeer House does live up to its name and many of the reindeer have popped into the shop for a few minutes over the years, mostly ones who were hand reared, but also the occasional one who is being trained – just as you expose a puppy to lots of situations to help make them confident and relaxed with whatever life throws at them, calmly introducing reindeer to unexpected scenario helps create a chilled-out individual! The only problem is that reindeer, with their amazing thick coat, often find it a little warm in there, and after a minute or two need to lose some heat, most quickly achieved by spreading their legs and having a pee!

 

Tilly brings Utsi in to check all is in order
Ingot and Hornet causing chaos

Andi

Memorable Reindeer of the Past: Lilibet

Whilst wondering what to write about, I happened to flick back through some of our old photos, and Lilibet’s familiar face made me smile, so I thought I’d talk a little about her, as she was such a character in the herd.

Lilibet with mum Glacier, at 3 months old

Lilibet was born in 2002, to mum Glacier, one of the lightest coloured reindeer in the herd. As a young calf, she was brown in colour with a white forehead, which suggested she would turn white as she grew into her adult coat. White reindeer are relatively unusual in our herd, but Lilibet was a proper chip off the old block, and almost the spitting image of her mum. Glacier was a very friendly reindeer and taught her calves to be the same – usually when youngsters see mum marching determinedly towards humans and their bags of feed, they follow suit! Glacier had many calves over the course of her life, several of which were white, and one of which, Blondie, is pure white (leucistic) with blue eyes. 2002 was our 50th anniversary, and it was also the Queen’s golden jubilee, so Lilibet was named with the Queen’s nickname.

Lilibet in her prime

Lilibet went on to have several calves of her own, and has also passed on the “white” genetics to her own calves. Oryx was born in 2008, in the theme of “antlered and horned animals” and was light coloured with a pure white face. He was the first of a trend for Lilibet’s calves – we try to make links with mothers where possible to help us remember who’s related to who – so all of Lilibet’s calves ended up beginning with the letter “O”. Light coloured Oreo and Origami followed in 2009 and 2011 respectively, but then there was a surprise in 2012 when her calf, Olympic, was one of the darkest of the year! He was the dark sheep of the family so to speak, but is a very lovely fellow!

Lilibet with calf Oryx at just a few hours old

Lilibet was always a character within the free-ranging herd, a real friendly face who was delighted to see us (well, the food bag anyway) and very dependable in following along to where you wanted the herd. She had a knack of worming her nose into the feed sack and proving incredibly difficult to extract!

As is the case with many of our lovely old females, Lili passed away out on the high tops over summer at the ripe old age of 14. It feels like the right way for them to go, in their natural habitat on the hills that they know so well. She’d been a wonderful member of the herd and her legacy lives on with her sons Oryx, Origami and Olympic still entertaining us with their great natures.

Andi

Lilibet with sons Oryx, Oreo and Origami

Memorable Reindeer: Esme

I’ve been well aware over the last couple of weeks that it’s definitely my turn to write a blog, and my justifications of going away on holiday, then having to catch up on work, and reorder stock for the shop, and organise the new adopt gifts, and… have started sounding a little too like excuses. Hen started a lovely series about memorable reindeer, and I thought I’d jump on the bandwagon.

Young Esme as a calf

In my first calving season, 2012, Esme was one of the pregnant females who was in the enclosure so we could keep an eye on her when she calved. Being a novice to the world of reindeer midwifery, I would walk out with a more experienced herder and learn the correct way to approach a new mum, how to check over the calf, and how to bring them back in to the herd.

As we neared the end of May, only one female was left to calve – Esme. She was the sweetest of reindeer – calm, docile, and an experienced mum. She was also beautiful, with a silvery sheen to her coat. So when the day came that Esme had left the herd to calve, we spied her with binoculars up on Silver Mount, and Fiona asked if I wanted the honour of going to find her and her new calf. I was apprehensive – What if I didn’t get it right? Or if she wouldn’t let me approach? – but still jumped at the chance. Hiking up from Black Loch onto Silver Mount, the “baby bag” with the essentials on my back, I still remember feeling the nervous anticipation. I needn’t have worried – as I came over the ridge and saw Esme, she looked up calmly and took a couple of steps towards me (well, the bag of food). I scanned around – had she calved yet? – before spotting the tiny bundle of new life at her feet.

I can’t claim to have done everything in a smooth polished fashion, but Esme was the most patient lass ever, standing whilst I fumbled with the headcollar, not quite having the right technique for holding her calf whilst I sprayed his navel, and talking myself through what to do (out loud!). Finally, we were ready, and we proceeded down the hill and back to the “nursery” area of the enclosure. She must have been rolling her eyes at my inadequacy, and I’m fairly sure she did actually yawn a couple of times!

Over the following years, Esme remained one of my favourite females – she was always a friendly face in the herd, dependable and happy to follow a bag of feed to wherever you wanted her to go, and easy to catch if you needed to put a headcollar on her. As she aged, she struggled a little at times to maintain her condition, and we’d slip her extra bits of feed, allowing her to join in when we fed the calves out of the bag. Throughout, she was never pushy, always waiting to be invited, though once her head was in a feed bag it was almost impossible to remove it!

Esme in her prime

Reindeer, like people, age at different rates, and whilst some of our charges still look in their prime at 13 or 14 years old, by the time Esme was 11 she certainly looked like an old girl. She was also spending more time alone, away from the herd, which isn’t uncommon for the older females – they have the confidence to enjoy their own company, and can sometimes be pushed out by the younger, stronger reindeer. In the 2014/15 winter, Esme was often away from the herd for weeks at a time, off doing her own thing, and there was a memorable day when we spied for the reindeer and saw one lone female marching across the Ciste flats towards the car park. Aware that the rest of the herd were a good distance away in the next glen, we peered through the binoculars trying to work out who it was, finally realising it was Esme!

She seemed delighted to see us, and, wondering if she was looking for the herd, thought we should join her up with them. Whilst we could have hiked over the ridge with her on a headcollar to reunite her with the herd, we wondered if we could save both her energy and ours (of course we were thinking about the fact that she’s an OAP rather than our own tiredness level…) and hop her into the back of the van

Reindeer in the van
Supervising Esme in the van

Once we’d popped the back seats down to give her some more room, she gave no objections to following us into the van. She must have thought it was a definite upgrade on the usual trailer, with a much better view, and being allowed to munch her way through a bag of feed en route was also an added bonus! A short 5-minute drive and it was time to emerge at the other car park nearer the herd. There was a car pulled up with a few people admiring the view, and the last thing they must have expected was for a reindeer to hop out of a van! Esme didn’t bat an eyelid at the whole experience, and was quickly reunited with the herd.

Enjoying the snow in her last winter

Esme had a good summer that year high on the Cairngorm free range, but when the females started coming down to lower ground in autumn, she was clearly feeling her years. We moved her over to our Glenlivet hill farm, where she could have access to the large straw-filled barn and ad-lib food in the day, with a gentle stroll onto the hill at night, and she settled right in – she was a funny sight – a little old lady amongst all of the big chunky castrates. She also completely won over the hearts of the men at the farm!

One evening, they went to move out the reindeer onto the open hill for the night, and for the first time, Esme didn’t want to go. With no wish to force her, they let her stay in the shed, and slipped her an extra bucket of lichen. In the morning, she had passed away in her sleep, peacefully tucked up in the straw.

Esme with her yearling daughter Okapi, a proper mini-me

It’s always galling when animals die, but I can’t think of a better end for one of the gentlest reindeer I’ve known. Esme’s family members are still in the herd – her daughter Okapi is a slightly less polite version of her, son Elvis is a dependable but enthusiastic fellow, and sister Sambar is a sweet lass who keeps to herself. All of them share the similar silvery coat colouring, and remind me each time I see them of lovely Esme.

Andi

The School of Tour

I added up how many years I’d been involved in Christmas tour with the reindeer the other day, and was astounded to realise that this was my eighth season. As I frequently tell visitors, “I only came for the summer!” but I seem to have fallen under the spell of the reindeer and the Cairngorms. Hen has been here even longer than me. So with several new herders this year, Fiona sent us off with Morna, with the idea that we’d show her the ropes as it were. Morna has been working with the herd all year, so knew the reindeer very well, but Christmas tour brings its own challenges which can take some adjusting to.

Over the months running up to Christmas, we’d been fairly entertained by the enthusiasm of Morna, Ruth and Olly about tour, and wondered how long it would take for the novelty to wear off! But spirits were certainly high as we got ready to set off for our week away, and we had great fun working out our team name: usually we’re just Handi, but this time we would be even MORHANDI!

I hope you enjoy the photos below – we certainly enjoyed our week, and it was really odd when we dropped Morna off to visit her family and were left with just two of us in the cab… it felt like we’d lost part of our team!

Leaving
Leading our team off the hill
Team
Quick pose for a team photo – unintentionally matching outfits!
Hen driving
As Morna couldn’t drive the truck, her task was to keep Hen and me entertained and hence alert, primarily through some good DJ and karaoke work!
Dinner
Reindeer happy in their overnight accommodation. Riding arenas aren’t just for horses…
Horse
We went for a look round the stables and met all the ponies and assorted menagerie that live there.
Haggis
One of the ponies, Haggis, is a legend amongst herders as he just loves to play with zips. Problem is, he’s small and brown, like most of the ponies. Our solution is to walk round offering our jacket to every pony until we find a taker!
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Hard frost the next morning.
Running boys
We exercise the reindeer loose every morning – here they are having a trot round the field. Sometimes they have more “bounce” than others!
6 reindeer Hen
Why lead two reindeer each when Hen can lead the lot?!
Sleeping
The drive down to Wales was all too much for Morna
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Lovely welcome from our hosts at the Welsh base
Morna Sheep
We took the reindeer for a run in the field, but first Morna had to escape the attentions of some grown-up pet lambs!
Cardiff
Ready for the parade! This was Matto’s (the white one) and Morna’s first ever parade in public, and he didn’t put a foot wrong. She did alright too!
Sleepy truck
The reindeer are always happy to load and travel brilliantly – they are loose in the back of the truck and frequently lie down and have a snooze, as seen here.
Breakfast
One of the perks to tour – you sometimes have time to cook a lovely breakfast!
Matto
Here’s Morna doing a great job (with Matto again) leading the parade at Stockeld park. Though she was trying to redeem herself after breaking the decorations and a (non-essential) part of the sleigh in the same morning!
Sleepy at Stockeld
The team were incredibly relaxed and loving their enormous pen at the event.

Tour time begins..

A couple of weeks ago saw the start of my experience of ‘Christmas Tour’ – the fabled hectic time of Christmas at Reindeer House, working away at events all over the UK. To kick me off, I had a week with the wonderful Hen and Andi in the far-flung lands of Cardiff and Yorkshire.

Much to Hen and Andi’s continual amusement, I’d been looking forward to Christmas approaching and tours starting. For what on earth sounds more fun that a week away on a road trip with some reindeer?!

As the day to leave approached I was feeling a little bit unsure of what to expect, and very unsure of what to take. But we upped-and-awayed, with mostly everything, and a prayer that what we’d forgotten wouldn’t be needed.

Here’s a few photos of our trip. With thanks to the wonderful team: the sleepy Svalbard, bowl-tipper Duke, Matto, Byron, and our lovely calves Beatrix and Austen!

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We leave the reindeers’ beautiful snowy Cairngorms behind, and head for more southern climates.
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Truck Fun. Over 6 hours in a truck is enough to turn anyone a wee bit mad.

On arrival at our base we jump in the back of the truck to take the reindeer out to their home for the night, a lovely big bedded barn and field. But instead of 3 reindeer in the first compartment, we find only 1, the big-tummied Svalbard. After a moment of panic, and a “I’m sure we brought all the reindeer with us?!?!”, we discovered the reason…

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Svalbard, travelling in luxurious style, has a compartment all to himself.

We peer through to the next compartment and realise the small door between the two was left open. The wee calf Beatrix, small enough to slip through, had gone to join her calf-friend Austen, and Matto had somehow managed to follow, but poor Svalbard’s antlers were obviously too big, and he just couldn’t fit.

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The 5 culprits, snug as a bug in a rug, or reindeer in a truck.
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Our base for the first night, with our truck Kenny.
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A morning run, in a wonderfully frosty field.

As the days flew by, we saw Cardiff, many motorways, Oxford and Yorkshire, a few lovely bases, and had some great food.

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Andi very excited for her breakfast down near Cardiff.

Al in all, only a couple of things got broken, some wonderful breakfasts were eaten, all 6 reindeer returned home safe and sound, and I think, Hen, Andi and I are still friends.

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A stressful trip for us all, eh?

Morna

 

A Recovery Mission

Whilst many of our visitors come and meet some of our reindeer, mostly the males, in our hill enclosure, it’s great to remember that our herd all get to free-range for part of the year. The males, who are a little lazy at times and can’t be relied on to actually go and ‘be’ reindeer, rather than hanging out on the car parks, do most of their free-ranging on  mountains over on the Glenlivet Estate (which are a little more isolated) over the winter months – December-May. The females, however, are out and about for most of the year on the Cairngorms. Their range is vast, with our leased land covering thousands of acres on the high ground.

When they reach the boundary though, there is no fence, nothing to stop them, so on occasion a small group of reindeer will wander a little further than they should. Thankfully most of our neighbours are pretty understanding, and we do our best to retrieve any “wanderers” as soon as possible. So it was that Fiona and I set off on a showery morning across to Glen Feshie, where we’d received a report of some of our girls hanging out on one of the hills. Glen Feshie is perhaps eight miles away from the hill enclosure, as the crow flies – a thirty minute drive by road.

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The beautiful rolling hills at Glen Feshie

First up, we spied at the hills using a telescope from a good vantage point, and it was only a minute before Fiona spotted a reindeer, then two, then three. Fantastic! It can be like looking for a needle in a haystack at times, so we were off to a good start! We then drove to the car park and set off walking up the track through the woods, an easy trail to follow but all uphill. Fiona has been keeping pretty fit with lots of running recently, whereas I have not, so I was certainly feeling my inferior fitness! We had Tiree with us, Fiona’s dog, who we can use to push the reindeer in the right direction if necessary. She was bouncing around, full of energy and excited about being somewhere new!

It took us about 45 minutes to get clear of the trees, but once we were, we quickly spotted the naughty reindeer just a few hundred metres ahead. They were loving the good grazing and plentiful lichen – no wonder they’d decided it was a good spot to hang out. Time for a plan of action! We left Tiree waiting off to one side, blending perfectly into the hillside, and I skirted round towards the females, shaking a small bag of feed and calling. Three heads shot up in the air, suspicious, but it wasn’t long before one decided I was friend not foe and started making her way over, swiftly followed by the others. Peering at each, we identified them as Fern, Cailin and Clootie. Fiona was close behind me with three headcollars tucked into her jacket, and it was perhaps the easiest time either of us had ever had catching females: offer bag of food, reindeer nose goes in, arm round neck, headcollar on. Within 2 minutes we had our three lassies on headcollars, looking slightly betrayed by their greed! Of course when we got back we told a slightly different tale to the other herders, about how they were only captured due to our extreme skill and herding prowess (which wasn’t believed for a second…).

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Fern and Clootie couldn’t quite believe what their greed had done to them
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Fiona delighted that we’d been prepared and brought food
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Lunch with a view!

Before starting down, we sat and had a spot of lunch (the reindeer too), admiring the view, then Fiona went on ahead with Tiree back to the car park (reindeer and dogs not being a good mix as they resemble wolves, their natural predator) and I pottered along behind with the reindeer.

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Fiona then ran back up to join me and help with the girls, who didn’t seem too fussed by the unexpected change to their day, and were enjoying all of the mushrooms alongside the track – especially Cailin!

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Cailin tucking in to a path-side mushroom

With only one quick detour off the path to avoid a hillwalker with a dog, we soon reached the car park, and about two minutes later Tilly arrived with the cattle truck to transport the reindeer back to the right side of the mountains.

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Retrieved!

Thirty minutes later, we pulled up beside the road, led the girls back out and up to our hill enclosure for the night, where they enjoyed a good feed (hopefully reminding them that it’s a good area to stay near!), before going back out to free range the next day. Hopefully they’ll now stay in the area they are meant to be in!

Andi

Differences and Similarities

One of our visitors recently decided to adopt a reindeer they’d met at the Centre, but called us up when they received their pack to let us know that we’d sent a photo of the wrong reindeer. The reindeer they’d met had been a pale brown, with a thick shaggy coat and small antlers, whereas the photo on their certificate was of a sleek black coloured reindeer with large bony antlers. Thankfully, we hadn’t got it wrong, but could totally understand their confusion, as the reindeer change in appearance a lot throughout the year.

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Bovril in his shaggy old winter coat in June, and looking smart in September

First, there is the coat appearance. From May, the reindeer start moulting out their long winter coat, which, with 2000 hairs per square inch, takes about six weeks. They look incredibly scruffy at this time, but by around mid-July the whole herd look glorious in their short summer coat. This summer coat is a richer colour than the winter coat, so the white reindeer are gleaming white, and the darker reindeer are virtually black. The short coat exposes all of their angles, so they can look a bit gaunt, with angular heads and shoulders.

Olympic
Olympic’s varied coat throughout the same year (2014) – in February, July and September

Summer in the Highlands is short-lived, however, so by September their long winter coat is growing through, softening their appearance and turning them into cuddly teddy-bear lookalikes. This coat is slightly lighter in colour, so the darkest reindeer are now a rich brown. Over the winter months, the sun gradually bleaches out the colour, so by April the whole herd are a similar washed-out shade, with only the pure white reindeer looking different. It is the worst time of year to become a reindeer herder, as the reindeer look almost identical, and I’ve had sympathy with Ruth, and previously Dave and Imogen, starting in April and trying desperately to work out who is who!

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Young Beastie throughout the same year (2011) – in full winter coat in January, darker summer coat in July, and new winter coat in September
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Young Strudel throughout the same year (2010) – in old winter coat in May, dark sleek summer coat in August and with new winter coat growing through in September

Whilst the colour of a reindeer varies depending on the time of year, a dark coloured reindeer will always be comparatively dark, and a light one will be light. There is one exception, in that some white calves are born a mousy brown or grey colour, with a white forehead. This white forehead suggests their future colour, and once they are a yearling they have changed into their adult silvery coat.

Diamond
Diamond as a brown calf with a white forehead, turning silvery later that year, and even lighter as a yearling
Origami
Origami as a calf with a white forehead, and as a silvery white adult

The other major change in appearance is relating to the antlers. Every year, each reindeer grows a full new set of antlers before casting them again at the end of the season ready to grow the next (hopefully better) set. From January to March, the male reindeer are antler-less, with the females usually losing theirs a little later, between March and May. Antlers are very distinctive, with each individual tending to grow a similar shape or pattern each year once they pass the age of about three. This is really useful for us herders, helping us to recognise the reindeer from year to year. Not much help in the period between casting the old set and the new set getting to a sensible size though! New herders are cautioned to try to “look beyond the antlers” and instead learn more permanent characteristics, such as the shape of their face.

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Caterpillar with very similar antlers over three consecutive years – 2014, 2015, 2016.
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Puddock with his familiar crazy branching antlers over three consecutive years.

There is a slight spanner thrown in the works though, as adult reindeer don’t necessarily grow the same size of antler each year. Antler size is determined largely by condition, so if reindeer are short of energy, they will grow smaller, more basic antlers – it’s pointless to waste energy on an amazing set of antlers if you don’t save enough energy for your body to survive! The three main reasons for sub-standard antlers are illness, rearing a calf, and advancing years. If a reindeer becomes ill whilst growing their antlers, the growth will be checked, and sometimes the new bone is weakened to the point that it breaks off, leaving the reindeer with short, oddly shaped antlers. Antler growth also checks when a female is about to calve, and the extra effort of producing milk to feed the calf can mean the antlers are considerably smaller than usual. Finally, once a reindeer is in their old age, their antlers often become distinctly short and basic – they are focusing their efforts on being alive rather than growing antlers for dominance.

Lulu
Lulu with impressive antlers in 2013, and a rather less impressive set the following year, due to rearing a calf.
Sequin
Beautiful Sequin in her prime with a large set of antlers, and with a simpler set in her old age.

It’s always entertaining for new herders watching the change in reindeer throughout the year, and sometimes peering in disbelief that the handsome reindeer in a photo is the same beastie as the scruffy fellow they know on the hill (as a side note, most of the photos for the adoption certificates are taken in September when they reindeer are at their smartest, with a fresh winter coat and recently stripped full-grown antlers). So if you do receive an adopt certificate with a reindeer looking a little different from when you met them, it is of course possible that we’ve got it wrong (we’re only human!) but if we check for you and confirm that it is them, hopefully this blog will help you to believe us!

Andi

Who’s who at Reindeer House (Part 1)

Times are a-changing and we thought we’d keep all you lovely readers informed with who is working here at Reindeer House. People have left, people have arrived, but the reindeer herding goes on…

So here goes:

Imogen and Abby (aka The Fierce and The Fluff) who both worked here for a few years have left in the last couple of months, moving on to new places and new adventures. We miss them both greatly (and their banter!), and for all of you out there who knew them as herders, we know you’ll miss their characters too..

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Abby on a beautiful day with Lace.
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A sunny winter’s day surrounded by reindeer is enough to make anyone, Imogen included, smile!

Ruth is our newest member of staff, who joined us during May. As a redhead she has gone through so much sun-cream since arriving that we’ve decided there should be a redhead grant from the government to cover the cost of this, so you can wish us luck on this venture. Ruth has a fantastic knowledge of the plants and animals of Scotland, and makes tours out to see the reindeer a whole new learning experience for both visitors and others herders!

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Ruth with one of our calves from this year.

Olly is back! Olly has worked at the reindeer centre on and off seasonally over the last few years, but is finally here to stay (we just can’t keep him away). Known for his flamboyant shirts and braces and excellent (and probably early-morning-sleep-related) comments, Olly is just great. Full of enthusiasm, knowledge, practical skills and creativity, Olly keeps us amused and is an excellent man to have about.

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Olly amongst a hungry herd of reindeer.

After having been here only four months Morna has proved she can handle the most difficult of situations. She wears many hats – equally skilled with hammer or pen, paint brush or calculator. Her calmness is appreciated by the reindeer who are at ease in her presence and us herders appreciate her love for life. Growing up on the Orkney Isles she is at home in wild places (but whatever you do don’t start a snow ball fight with her as she is likely to hurt herself).

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Morna enjoying her first calving season.

Dave has been here now for just over a year, so is a well-known bearded face at Reindeer House. Our only resident New-Zealander, Dave has worked on his Scottish reindeer call to make sure the reindeer can understand him, which makes us all chuckle here at the Centre. Dave never seems to get fazed or frazzled, and is one of those genuinely lovely people who calms the rest of us down simply by being around, and visitors seem to come away from the hill trip in a much more relaxed mood than they began in. And although he has been here for over a year, the secret finally slipped out that Dave has never mixed a bag of hand feed…

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Dave finds time for a moment of quiet contemplation on the hill.

Hen and Andi have both been here for a good number of years, and make sure everything runs smoothly here at the Centre. They are in charge of everything from our whole reindeer adoption database, to creating new road signs, to making sure the reindeer get the right amount of food, and to keeping us newbies in line. As Hen has been confined to crutches for the next few months, she is currently being our office-extraordinaire and we are all on orders to take photos of the reindeer down so she can keep up with how they are doing. Andi has taken up the slack of the missing Hen’s ID knowledge on the hill, and is providing a fountain of knowledge and tips for who is who. Andi is the herder to go to for all our stupid questions, and keeps us in line with her patience and loveliness.

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Hen on Christmas tour, with a sleepy Topi on her shoulder.
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Andi leading the herd of calves and other females out onto the hill.

Catriona is the oracle: our accountant, organiser, keeper of records, and all other hosts of jobs that need an experienced hand. She has been keeping the reindeer centre in line for longer than a few of us have been alive, and I’m not sure how the centre would work without her.

Sheena is a friend of the Reindeer Centre and has been around for over 25 years. She works on and off, filling in days here and there. She is the master of badge-making and incredibly full of energy at all times.

Stella and Ann are our long-term regular volunteers. They have helped out in many a sticky situation, have known the Reindeer Centre and all the staff over the years, and never fail to cheer us up with an odd packet of jaffa-cakes or biscuits turning up on the table.

And last, but of course by no means least, come the rest of the Smith family. Tilly and Alan, the owners of the company, are kept busy both here at the Reindeer Centre and over on their farm, working with not only reindeer but a whole host of animals, including Soay sheep, Wild Boar and Belted Galloway Cows. Over on the farm there is also Derek and Colin (brothers of Alan), and Alex (son of Tilly and Alan). Emily is Alex’s wife and, showing the reindeer centre to be a true family business, also works here for the odd day here and there.

Fiona, as many of you will know, is the backbone of the Reindeer Centre. Along with her brother Alex, they make the first native Scottish reindeer herders and her knowledge of the reindeer and how to work with them is long-ingrained. Fiona ensures that the whole of the Cairngorm Reindeer Centre organisation runs smoothly and the reindeer are happy and healthy all year round. Fiona also takes on much of the behind-the-scenes work, along with the hectic job of organising the whole of the Christmas period…

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An inquisitive girl!

We have too many volunteers and occasional staff to mention by name who turn up and massively help us out on a weekly basis, but who without, many jobs would go undone. So a big shout out to them all, for their fantastic help over the years. And of course, there are a whole host of others, family and friends of the Reindeer Centre, who work on and off or just help out, and are there to cheer us up if the occasion arises!

What happens in the office stays in the office…

I thought for a wee change I’d write a bit about one of the most important parts of the Reindeer Company, without which we could not function as a business and place of many a giggle and frustrated sigh. It is… The Office.

Reindeer herding is an unparalleled job for variety and us herders cover the whole job, we serve visitors in the shop, take visits, cover the paperwork, walk reindeer, train reindeer as well as heading out on tour with reindeer over the festive period. All in all there’s a lot to be done on a daily basis and the office is no exception and we all have our little niche that we’re responsible for. Myself, it’s adoption renewals and advertising, some of you may have come across Hen who is the lady to speak to if you’re buying antlers, or this blog itself which is under the firm control of Imogen.

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Imogen showing how she will imprison us if we don’t supply her with blogs

The office is often a hive of activity and the festive period is no exception, over a period of two months we made over 500 adoption packs. That means over 500 handwritten certificates, ID cards, letters (lots of letters), special requests and addresses… all in all a lot of writing. The calligraphy pens become very coveted at this time of year, woe betide you if you blunt a nib! All in all, we do industriously enjoy our office time and our wee nook is the epicentre of everything reindeer. In one tiny room all adopt records are filed, reindeer movements are noted alongside vet records, locations and family trees.

Our trusty computers must every day wake up and download the day’s queries and requests and today the great delight of an email informing us that our order of replacement mop heads has been dispatched which was a triumphant feeling as it took a surprising amount of online mop education to finally locate just what type of mop head was required. Has anyone else heard of the Kentucky mop…?

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The Famous Kentucky Mop

There’s always a new something in the office too whether it’s my mound of weird snacks (chia pudding being my current favourite), Hen on her ball, there have been around 5 ‘on the ball’ puns per minute since the appearance of said green sphere! After a trip away on yoga teacher training I’ve been attempting to share some of the cool wee things I’ve learned including myofascial release with a tennis ball.

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Hen on her ball

Here’s Andi working on her back!

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Andi looking to be in a little pain!

All in all it’s a pretty weird place to be in at times… as I write this I’m being serenaded by Boyz 2 Men (& Imogen) singing ‘I’ll make love to you’…. need anymore be said…

Abby

Who’s Who

Visitors are often surprised to find that every reindeer in our 150-strong herd has a name, and borderline astounded that we can identify them all at a glance. It’s important to us that we do know them as well as we do, as if one is a little under the weather it means we can all know who to keep an eye on. I thought I’d try to explain a little some of the features that help us work out just who is who.

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Gloriana showing off her distinctive white nose

First up, and perhaps most obviously, reindeer vary in colour. This is most apparent in summer, when they have shorter, richer coloured coats, and hardest in late spring when the elements have bleached their thick winter coats to a pale washed out cream. Domestication has led to reindeer coming in all colours – pure white through to almost black, some with white facial markings and an occasional one with white on other parts of their body. People have a tendency to select for interesting colours, whilst nature does the opposite and tends towards normality, hence the caribou of North America (which have never been domesticated) show little variation.

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Blondie standing out (or blending in!) beside the more normal coloured Kara

The next big pointer (though only for part of the year) is the shape and size of the antlers. Reindeer are unique amongst deer species in being the only one where females and calves grow antlers as well as the males. The size of the antlers is determined chiefly by age – getting bigger each year until their prime and then smaller again – and also by body condition – a reindeer in poor condition will only grow tiny antlers. The shape is determined genetically, which is very helpful to us herders – once you learn the shape of an adult’s antlers, you have a good chance of recognising the antler shape the following year. Unfortunately antlers aren’t something you can rely on too much though, as every year they fall off to make way for a new set. Once we get to about April we are confronted by a sea of antler-less reindeer, and it’s a real test of how well you actually know them!

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By April, there is barely an antler to be seen and their coats are bleached out – the hardest time to ID reindeer!

Character is a big part of working out who is who – certain reindeer will always be mugging you for food, whilst others prefer to keep their distance. Approaching an unknown reindeer with a handful of food will often narrow down who they could be – some will turn away whilst others will come charging over. Thankfully character changes very little from season to season and year to year, so it’s a good marker.

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Let’s just say that this ISN’T one of the shy reindeer… Viking.

Once you’ve worked with the herd for a few years, you start to recognise certain reindeer by their individual face shape, their mannerisms, or just a particular ‘look’ that they have. This can be the most awkward thing to try to explain to a new herder who is learning the names – “Why is that Lilac?” “It just… is…” It took me over a year of working here before I suddenly recognised the resemblance in a particular family line – there is a silvery tint to their coats that, once you’ve seen it, is very obvious. It can be great fun watching as youngsters mature into adults and suddenly looking at them one day and realising they look just like their mum! I often catch myself glancing round the hillside and rattling off names when I’ve only seen part of a reindeer – you learn to trust your instincts! You know you’ve worked here too long when you can guess with confidence who the reindeer silhouetted half a mile away is!

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Antler shape is of no help here, but that long nose could only belong to Shinty.

Finally, if you can get close enough, every reindeer has a unique ear tag. We use a different colour for each year, so even from a distance you can usually see which year they’re from. There is then a number on each tag, though these aren’t always so easy to read, especially on shy reindeer with hairy ears – there can be a lot of peering at them through binoculars, or occasionally taking a photo so you can zoom in on it!

So there you are – it’s not really as impressive as it sounds, and even most of our summer volunteers surprise themselves with how many reindeer they can name after a week – we give them a ‘herd list’ which they annotate with comments to help them remember distinctive features – “really greedy”, “tiny antlers”, “pointy ears”. I’m always reminded of sheep farmers who can identify individuals out of (to me) identical faces, and it really shows that, given enough time and effort you really can work out the little differences in anything. It’s perhaps a sign that I need to get out more, but I’m pretty proud that I know the reindeer as well as I do.

Andi

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